What Do I Need to Know About Hotels and Vacation Rentals During the COVID-19 Pandemic?

Much as you may be bored with staying home, the decision to travel during this time is a difficult one. Experts recommend avoiding all non-essential travel. Any travel, says the U.S. Centers for Disease Control and Prevention (CDC), increases your chances of getting and spreading COVID-19. But if you still need—or want—to get away, Mirna Mohanraj, MD, a pulmonologist with the Mount Sinai Health System, answers some of your questions about staying in hotels and vacation rentals like Airbnbs during the pandemic.

Is it safe to travel? How should I decide where to go?

The CDC states that travel increases your chances of getting and spreading COVID-19. You should stay home if you have any COVID-19 symptoms, have been diagnosed with COVID-19, are waiting for COVID-19 test results, or were recently exposed to someone with COVID-19.

There’s never been a better time for a staycation. But, if you do want to travel, talk with your doctor about your personal risk and try to avoid areas that are experiencing an increase in new COVID-19 cases. Also, the CDC provides detailed guidelines on personal precautions to reduce your chances of getting and spreading the virus.

Should I stay at a hotel or a rent an apartment?

Both options may increase your risk of getting and spreading COVID-19. Hotels have the added challenge of high-traffic areas like lobbies, elevators, gyms, restaurants, and other common spaces. For this reason, it may be better to stay at a non-shared facility like an Airbnb. Airbnb has posted its safety guidelines to help travelers and hosts know what to expect. For hotels, safety precautions vary. Be sure to inquire about your specific lodging place before arrival.

How do I pick a safe place to stay?

To find a place that meets your comfort level, do your research in advance. Check the hotel or vacation rental website to see if it is following the guidelines issued by the CDC and the U.S. Environmental Protection Agency (EPA). Also, check that the facility is adhering to any state or local guidelines for cleaning and disinfection. In general, the location should follow special protocols between guests as well as throughout the day. They should be especially careful about disinfecting high contact surfaces like doorknobs, light switches, and elevator panels.

It is also important that the location screens staff daily for COVID-19 symptoms as well as follows guidelines for social distancing and wearing masks/appropriate protective gear. Opt for facilities that have committed to reduced occupancy and contactless check-in/check-out and inquire if there is a minimum vacancy period or ‘booking buffer’ between guest departures (Airbnb recommends 72 hours. This may be based on studies published in The New England Journal of Medicine and The Lancet have shown that the virus can live on hard surfaces for up to three days. So, even if a facility does not perform enhanced cleaning perfectly, this should leave adequate time for the virus to die.). Ask if you can text message hotel services rather than communicate in person during your stay. And, check if the facility has contactless room service as your hotel room is the safest place to eat.

Once you arrive, you may find that your hotel experience is different than what you are used to. Some hotels are sealing guest rooms prior to arrival to show that they are following cleaning protocols. Your room may also be stocked differently and may not contain items that are difficult to disinfect, such as robes and blankets. If your hotel/vacation rental is following all the appropriate guidelines, it should be safe to use whatever materials are in the room.

How can I protect myself?

As with everything else during this pandemic, it is best to be prepared. Bring plenty of face coverings and hand sanitizer. You can’t be sure that your hotel or vacation rental will provide these. Avoid face-to-face encounters whenever possible and wear a face covering as soon as you leave your room. Take the stairs instead of the elevator. Try to avoid any common areas, such as gyms, restaurants, and lobbies, and only use your private bathroom. If you find yourself in a common area, be sure to keep six feet away from everyone outside your travel party.

There should be adequate ventilation—even with air conditioning—so, it’s always good to open windows and/or doors for better air circulation. If you’re concerned about disinfection protocol, you can bring your own cleaning supplies. You may even want to personally wipe down high contact surfaces in your room like remote controls, faucet handles, light switches, hangers, and doorknobs.

Is it safe to visit the hotel’s restaurant?

You might want to decide this in advance. Before you leave home, I recommend checking the hotel restaurant website to review its COVID-19 practices including personal protective gear for hosts and servers.

‘Grab and Go’ stations are safer than a sit-down meal and dining in a distanced open-air location is better than indoor service. But, if you do decide to eat in, avoid buffets, self-serve, and valet parking. Also, ask about safety protocols in advance. Is the restaurant limiting occupancy or making an effort to distance diners?  Are digital menus available? Can you order and pay via mobile device?

Is the hotel’s pool safe?

Being in a swimming pool or open water is unlikely to increase your risk of contracting COVID-19 as long as you maintain appropriate personal protective habits: frequent and appropriate handwashing after touching high-contact surfaces, face covering outside the water, and social distancing both in and out of the water.

However, before you enter the pool, inquire about the facility’s safety protocols. Is the location using enhanced cleaning and restricting capacity? Also, ask about the cleaning of shared equipment, such as bicycles and beach chairs, between guests.

If you have any other questions, check out the CDC website for full guidelines on travelling during the COVID-19 pandemic.

How Can Parents Safely Get Children Outdoors This Summer?

As the number of COVID-19 positive cases continue to decrease across New York State, many families are wondering how to resume activities in their children’s lives. We spoke with Catherine Spaulding, MD, a pediatrician at Mount Sinai Urgent Care, to get advice on how parents can safely host playdates, have children attend summer camp, and otherwise get their children outdoors.

Overnight camps have officially been cancelled in New York State for this summer. What precautions should parents take if they are sending children to a day camp?

The New York Health Department has laid out a number of measures for day camps and other child care facilities to follow to ensure children’s safety. These steps include but are not limited to social distancing practices—such as having fewer campers together at a time—staggering drop off and pick up times, limiting non-essential employees and visitors to the camp, and mandating that all employees and campers wear a face mask when they are less than six feet apart. Other mandatory practices include enhanced cleaning and hygiene practices, improved access to hand sanitizer throughout the camp, and encouragement of frequent hand washing during the day.

Camps are also required to screen all employees, vendors, visitors, and children for  symptoms or known exposure to a person with confirmed COVID-19 within the past 14 days. However, you can also keep your children and others safe by watching for signs of illness in your child. If you think they are getting sick for any reason, keep them at home, inform the camp, and talk with your doctor about next steps.

For more information about day camps in New York, check out these guidelines from the New York State Office of Children and Family Services.

How can parents safely organize playdates and trips to the playground?

The Centers for Disease Control and Prevention still recommends against playdates with children from other homes. However, if you choose to host a playdate, it is best to keep the group of kids as small as possible. Encourage outdoor playtime and handwashing for at least 20 seconds with soap and water throughout the day, especially after being in a public setting such as a playground. If the playdate involves transportation, try to space the kids as far from one another as possible in the car and drive with the windows down. As in any public space, it is always recommended that any child above the age of two wears a face covering.

Now that larger gatherings are allowed, can children attend birthday parties, cookouts, or other get-togethers?

Large gatherings are safest if they can be held outdoors and if social distancing is respected. A face covering should be worn, and everyone should use hand sanitizer or wash hands frequently throughout the event. If your child has any signs of illness, such as a cough or fever, they should stay home and avoid contact with other children. If you are hosting an event, it may be helpful to talk with other parents beforehand and encourage them to keep their kids at home if they have any symptoms.

Also, it is important to keep in mind that different parts of New York are in different phases of reopening, which changes the number of people allowed at one time. For instance, Phase One allowed ten-person gatherings while in Phase Three allows up to 25 people to gather. Before organizing any event, find out what phase of reopening your region is currently in on the New York Forward site.

If parents are uncomfortable connecting with other families for playdates or get-togethers, what outdoor activities can parents arrange to keep their children active?

Keeping your kids active and promoting time outdoors is really important for their physical and mental health. Outdoor activities such as riding a bike, going for a walk or run, or taking a hike are great ways to keep your children healthy and safe while simultaneously encouraging physical activity. It is best to avoid group activities like basketball or football since these sports require close contact with other kids. However, kicking a soccer ball around is a great option for outdoor play—just remember to wipe the ball clean before and after use.

For more ideas about how to safely engage in outdoor activities, check out this piece from HealthyChildren.org, a website from the American Academy of Pediatricians. 

Staying Safe During the COVID-19 Pandemic and Beyond: A Guide for IPV Survivor Well-Being

Isolation, uncertainty about tomorrow, and fear of consequences that are out of their control can be common experiences, especially for those in abusive relationships. According to Angela Fernandez, Assistant Director of the Sexual Assault and Violence Intervention (SAVI) Program at Mount Sinai, the voluntary seclusion that many have been practicing in order to prevent the spread of COVID-19 may be compounding these realities for survivors of intimate partner violence.

“Abusers will often isolate a survivor and disconnect them from their support network,” says Ms. Fernandez. “COVID-19 is just another factor that makes these challenges harder for a survivor.”

How can survivors remain safe and connected to support when physical distance is essential for safety? As we weather the current pandemic, Ms. Fernandez provides safety tips for survivors—and their loved ones—that are applicable now and as we enter a new normal due to COVID-19.

Identify a “go to” person or network of people in your physical or digital community.

As much as possible, create scheduled check-ins with your support network, and identify at least two people you can contact with an established code word or phrase that will let them know that you are in trouble. Using this word or phrase will indicate that you need an immediate help or intervention.

Discuss with your support network what “getting help” means to you.

“Getting help” is a catch-all phrase that could mean any number of things. Be sure to let your support network know what should happen immediately after you use a code word/phrase/sentence. Would you like someone to help de-escalate a situation, should someone call 911, or do you need to leave?

“Every survivor’s situation is unique and evolving,” says Ms. Fernandez. She notes that physical violence is often seen as the main threat to a survivor’s safety, despite the prevalence of psychological, emotional, and sexual abuse—which are often concurring and are equally damaging to their well-being. “Using a code word or phrase could very well indicate the immediate need for emotional first-aid as much as a physical intervention.”

Be prepared to leave if your situation escalates.

Think about the easiest and safest routes for you to get out of your home quickly, if necessary. Keep an emergency bag that you can quickly fill (or, pre-packed if safe to do so) with a portion of your medication, money, important documents, and food and that you can access on your own time. Keep your identification on you as much as possible.

Identify the “safest” spaces inside.

To protect yourself during times of escalation, think ahead about what spaces feel safest. This might mean a room where there are no weapons (i.e. avoiding the kitchen) and/or has easy access to a door or window to exit the house or apartment. Identifying the safest areas within the home can at least reduce the risk of harm.

If you are part of a survivor’s support network, remember that the person experiencing intimate partner violence knows their situation best.  

What you believe to be best may differ from the survivor’s lived experience. In fact, for a survivor, the risks of leaving can often outweigh the risks of staying—especially during a pandemic that has exacerbated economic instability.

Supporters should be careful not to take control away from survivors, which is what the abuser is doing on a daily basis.

“When we look at the power and control dynamics, just because you think you are taking action with good intentions, doesn’t make it any less disempowering for a survivor,” says Ms. Fernandez. “We should be helping to re-empower that person by making sure they have space to consider what is best for them.”

This is especially important now when there are fewer resources available due to the pandemic but holds true during “normal times,” Ms. Fernandez says. Seeking police intervention should be the exception and not the general practice for supporting survivors of intimate partner violence, she says, but this calculation changes if there is a threat of serious and imminent harm.

If you or a loved one needs advice, assistance, or support regarding sexual assault or intimate partner violence; the Sexual Assault and Violence Intervention (SAVI) Program at Mount Sinai is available to help. For more information, visit the SAVI website or call 212-423-2140. 

Additional resources include the National Domestic Violence Hotline and Safe Horizon, which provides social services for survivors throughout the five boroughs.

Protecting Yourself from COVID-19 as New York Reopens

New York State has been on PAUSE—a period of sheltering in place and the closing of non-essential businesses—since Sunday, March 22, in order to tackle the COVID-19 pandemic. Now that the state has significantly decreased its new cases of the novel coronavirus, Mayor Bill de Blasio and Governor Andrew Cuomo have begun to ease restrictions. While this is a very positive sign of progress, reopening may cause some anxiety for many New Yorkers who have been keeping their distance from others.

Dana S. Mazo, MD, MSc, an Assistant Professor of Medicine (Infectious Disease) at the Icahn School of Medicine at Mount Sinai and  physician lead for Infection Prevention at Mount Sinai Queens, explains how to safely transition to a more bustling New York City and what you need to know about protecting yourself as the city and state reopen.

How can New Yorkers prepare for reopening?

It’s completely reasonable to be anxious; we are in unchartered waters. When we stop sheltering at home, life will not go right back to how it used to be—we will enter a new normal. The good point here is that we have been practicing all of the measures we need to take to keep us safe for this ‘new normal’ during the PAUSE. Once we can go outside for more non-essential reasons, we should continue to practice social distancing, wear a mask, clean high-touch surfaces such as door knobs, and practice good hand hygiene. Those are the key behaviors that everyone can do to remain safe.

Additionally, the Mayor and the Governor will reopen the city and state in stages. This will give us time to adapt to the changes so that you can keep yourself, your loved ones, and the people around you safe.

If I am wearing a mask, do I need to continue to practice social distancing?

It is important to keep doing all of the preventative behaviors—including social distancing—regardless of whether you are wearing a mask. The most important role of the mask is to protect the people around you because, even if you are not exhibiting symptoms, you can still be infected with and spread the coronavirus.

The virus is spread via respiratory droplets. So if you are talking, singing, coughing, or shouting without being masked, the droplets can spread from your mouth to someone else. Wearing a mask reduces the spread but doesn’t stop it completely. That’s why wearing a mask alone is not sufficient. You should still practice social distancing—try to keep more than six feet away from other people—and wash your hands.

Hand washing is one of the most important measures that you can do to prevent spreading or contracting the coronavirus. Not only can droplets spread through close, unmasked talking, but droplets can fall on surfaces. If someone touches the surface where infected droplets have fallen and then touches their face, it is possible for them to contract the virus. Additionally, it is very important to stay home if you’re not feeling well, especially if you have a fever, cough, or headache.

While I am excited to get back outside, I am concerned about large, crowded areas. Are there special precautions I should take to protect myself?

The good thing is that your likelihood of becoming infected with the coronavirus outside is less than your likelihood of contracting the virus inside. When you’re outside, there is usually more space so it is easier to social distance likely that you are going to touch the same surfaces as other people.  it’s much less likely that you are going to touch the same surfaces as other people, like when you are riding a crowded subway, eating in a restaurant, or going to the movies.

So, being outside is good not just for your peace of mind and enjoyment, but also because it is harder to spread coronavirus. That said, it is still possible to contract coronavirus outside, even if the risk is less than when you are indoors.  So, you should still practice social distancing by trying to avoid large groups and to not spend a lot of time around people who you haven’t already been sheltering in place with.

How is Mount Sinai preparing to return to normal operations?

Mount Sinai has been working very hard to make sure that we can safely return to more normal operations. Staff, as well as patients, are required to wear masks while on the premises, and we have made sure that patients can socially distance while in lobbies and waiting rooms.

Additionally, we actively screen both staff and patients for symptoms of the virus.

When patients receive their pre-appointment reminder, they are screened for symptoms  and—when they come in for the appointment—their temperature is measured and they are again screened for active symptoms. When appropriate, before high-risk procedures, we will test our patients for COVID-19.

Mount Sinai is also thoroughly cleaning high-touch surfaces like door knobs and elevator buttons—both in the hospital and in the ambulatory clinics—and ensuring there is hand sanitizer easily available throughout our facilities. You will see the dispensers everywhere.

If your reason for coming is COVID-19, we will address that appropriately.

Mount Sinai is working hard to make sure that our patients can safely receive treatment. If you are sick and you need to go see your doctor or visit the emergency room, do not put your health on hold. We want all of our patients get the care that they need.

Face Coverings: What You Need to Know

Just about everything in our lives has changed due to the COVID-19 pandemic, especially in crowded metropolitan areas like New York. One of the more visible changes is that face coverings have become a part of everyday life. Bernard Camins, MD, MSc, Medical Director for Infection Prevention for the Mount Sinai Health System, offers some basic guidelines on face coverings.

Why should I wear a face covering?
Since early April, the U.S. Centers for Disease Control and Prevention has recommended that people wear cloth face coverings in public settings where other social distancing measure are difficult to maintain, such as when grocery shopping. Shortly afterwards, the governors New York, New Jersey, and Connecticut ordered people to follow the CDC recommendations.

Do I need to use a face mask like the ones I see doctors and nurses wearing?

No. In order to preserve supplies of face masks certified for use by health care workers, the directives require only that you cover your face.

What is the best face covering for me?

Anything that covers your nose and mouth while you are in public is what is recommended in order to prevent the spread of the infection. It can be a handkerchief or a scarf or a bandana. You can make something out of cloth. The CDC has provided plenty of helpful tips. You do not want something that can make you short of breath. There can be shortages of masks for some hospitals and health care institutions, which is why it’s best if you use something other than a medical grade face mask.

What do I need if I am going to Mount Sinai for care?

All staff at Mount Sinai will be wearing medical face masks. If you arrive with a face covering that is not a medical face mask, we will provide you with a medical face mask. If you brought your own medical face mask, you may keep that on during your visit.

Can I reuse my cloth facial covering?

Yes. But you should be aware that the CDC suggests cloth face coverings be washed daily. If you are reusing a facial covering, rather than throwing it away, you should be careful when you take it off, as it may have become contaminated, and you should wash your hands afterwards. Having more than one cloth face covering is recommended.

I have heard a lot about N95 respirators. Do I need one of those?

No. Those masks are specifically designed for health care workers. They must be properly fitted for health care workers in order to guard against breathing in the tiny virus particles that cause the COVID-19 infection while caring for patients who are infected.

Why do I need a face covering?

Wearing a face covering is mostly to prevent you from infecting others by preventing the spread of respiratory droplets that carry the virus when you cough or sneeze. This is important because you may be infected but not know because you do not show any symptoms. Wearing a covering on your face can also provide some protection to you against being infected by others. The COVID-19 disease is transmitted by tiny virus particles in the droplets that come from our mouth or nose when we cough or sneeze. A secondary and less common method of transmission is when these particles land on surfaces people touch, like a checkout counter at the store or a cell phone, and then touch their eyes, nose, or mouth, allowing the virus to spread. We maintain social distance so that if someone should cough or sneeze, these virus particles will fall towards the ground and not come close enough to allow us to breathe them in or to land on our clothing.

Should everyone wear a face covering?
Yes, except for children under the age of 2 or elderly people or others who may have trouble breathing.

I saw face masks advertised online. Is it okay to buy them?

You may be able to buy masks at the store or online. But you should be aware that there are some counterfeit masks on the market.

My glasses are fogging up when I wear a face covering. Any suggestions?  

This has been an issue for some people. Some research recommends cleaning your glasses carefully with soapy water and making sure they are dry before putting them on. Fogging can happen as you breathe out and the air goes upward towards your glasses, so you could also try ensuring the covering is tighter above your nose.

Seeing people in the community wearing face coverings makes me uncomfortable. What can I do?

People must change their thinking, their mindset about face coverings and realize that this is just a new part of our lives. It is something we need to become comfortable with in order to prevent the disease from spreading.

Can I Receive Mental Health Care While Social Distancing?

Living through the COVID-19 pandemic can cause stress, anxiety, and depression, not to mention feelings of loneliness and isolation. But when we are under orders to stay at home, it is hard to get help for these issues. Fortunately, telepsychiatry—psychiatry appointments held by phone or  video session—are becoming more and more common and enable you to speak with a psychiatrist while maintaining social distancing. Claire Jackson-Rabinowitz, DO, Clinical Professor in Adult Psychiatry at Mount Sinai Beth Israel, shares some information you need to know about telepsychiatry.

What is a telepsych appointment?

Telepsychiatry is when we provide mental health care via phone or video sessions. Originating in the 1950’s, it has recently become more common as mental health care providers continue to provide care while maintaining social distancing.

We can perform most of  the mental health services we usually provide—aside from administering injectable medications—through virtual appointments. This includes initial consultations, one-on-one therapy, cognitive behavioral therapy, group treatment, family therapy, and medication management.

How does it work?

There are two types of telepsychiatry appointments: phone and video sessions. Most providers prefer video sessions because it gives us visual cues as well as verbal ones. However, if we do not have visual cues, we rely on other indicators such as tone of voice.

Before you log into a session, we recommend you find a quiet, private place to talk. If you are conducting your session over the phone, you will dial the number provided by your clinician or wait for a call. If you are participating in a video session, you dial into the telepsychiatry number and log into the video session on your phone, tablet, or computer. If your provider is still finishing up with another patient, he or she may guide you into a virtual waiting room. Otherwise, the provider will immediately invite you into the virtual session. These appointments generally last between 20 and 60 minutes. These days, with the added stress of the COVID-19 pandemic, mental health providers may also provide quick check-in calls for patients when needed.

In addition to one-on-one therapy, providers have found increased interest in group therapy such as mindfulness, which teaches anxiety-reducing techniques that include breathing and mediation. These skills are especially helpful during times of high stress.

Does telepsychiatry work for everyone?

Telepsychiatry works well for many people; some even prefer virtual visits over in-person appointments. Teenagers, for instance, are often excited to meet virtually. When we suggested this approach to our adolescent patients, they immediately downloaded the app and were ready to go. If you have a busy schedule, you may find it easier to squeeze in an appointment when you do not have to worry about travel time to and from appointments. And, in these days of limited childcare, at-home therapy may be easier for parents of young children.

I am reluctant to try virtual sessions. Are in-person appointments still available?

Yes.

We are open, and in-person appointments are available if you would prefer to see your therapist  face-to-face. However, to adhere to social distancing guidelines and keep all our patients safe, we would like to administer telepsych whenever appropriate and possible.

Also, please  keep in mind that in-person appointments during the COVID-19 crisis can be a bit disconcerting  as clinicians will  wear masks throughout the session.

How secure are these sessions? Will my privacy be protected?

We work hard to maintain your privacy and follow all HIPAA guidelines. We use a state-of-the-art security and encryption program for all sessions and we do not record calls nor is anyone in our office when we are speaking with a patient. For all appointments—intake and follow up— we check to make sure you are okay with working virtually. If you are not comfortable or able to complete a session via phone of video, we will work to schedule an in-person appointment.

Telepsychiatry has been very helpful during the COVID-19 pandemic. Many people may feel more stress, anxiety, and depression during these uncertain times. We are happy that we have been able to provide treatment throughout the crisis, and we look forward to continuing to do whatever we can to safely and responsibly provide care for those in need.

How can I make an appointment?

Please call us at the numbers listed below.

Mount Sinai Beth Israel:
212-420-2400 (All Patients)

The Mount Sinai Hospital:
212-241-5947 (Adults)
212-241-7175 (Children and Adolescents)

Mount Sinai Morningside and Mount Sinai West:
212-523-8080 (Adults)
212-523-3082 (Children and Adolescents)
212-523-3083 (CARES, a combined education and behavioral health program for teens)

Psychiatry Faculty Practice Associates:
To schedule an appointment with one of the physicians at The Mount Sinai Hospital’s Faculty Practice Associates (FPA), please call 212-659-8752 or email psychiatryfpa@mssm.edu.

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