The Heart and Soul of Mount Sinai Queens

Nurses are the heart and soul of Mount Sinai Queens. To honor their commitment and passion, Mount Sinai Queens celebrated National Nurses Week last May 6-12. Though they were not able to celebrate in traditional ways, the nurses gathered for a group photo in front of the hospital. A news photographer happened to be walking by and snapped a photo. That photo would later appear in a number of print and broadcast features, and most recently editors at The Atlantic magazine selected the photo as one of its Hopeful Images from 2020.  Mount Sinai photo credit: Andrew Romanov

Access-A-Ride Paratransit Services Adjusting to the COVID-19 Pandemic

Donna Fredericksen, Deputy Director of the MTA’s Transit Access-A-Ride (AAR) Paratransit Outreach, with Kevin Funney, Operator, Maggies Paratransit Corp.

The COVID-19 pandemic has affected many parts of city life, including the safe access of New Yorkers with disabilities to services and care. During a talk, Donna Fredericksen, Deputy Director of the MTA’s Access-A-Ride (AAR) Paratransit Outreach, described how the program has adjusted to the pandemic and continued to safely provide paratransit service to New Yorkers. The virtual talk can be viewed here.

The session, “Proactive Measures During COVID-19 and Beyond,” was the second in the new Raising Disability Awareness Virtual Talk Series, featuring speakers from around the Mount Sinai Health System as well as the community, in honor of Disability Awareness Month in October. During this time, ODI hosted events to educate, raise awareness and promote an inclusive and equitable health care environment for people with disabilities.

“Access-A-Ride trips are available—24-7 and 365 days a year—for people with disabilities who cannot use the subway or the bus,” Ms. Fredericksen said. “This could be a temporary setback, perhaps a new knee or a new hip, or it might be something more long term.”

Talk on Disability Awareness

During the COVID-19 pandemic, AAR has adjusted its procedures: Riders and drivers must wear masks. All dedicated vehicles are disinfected, and temperature checks are required for drivers. And to allow for social distancing, shared rides are discontinued—though people with disabilities can be accompanied by a personal care attendant (PCA). Applicants are still required to go to an assessment center as part of the eligibility determination process. The sites are open at 25 percent capacity, with COVID-19 safety protocols in place. For many months during the pandemic, fares were suspended, but they resumed on Tuesday, January 19.

The AAR fare for most eligible riders is $2.75, the same as subway or bus fare. If they have a PCA, that person travels free, and AAR customers who are enrolled in the Fair Fares program, which aids lower income New Yorkers, pay $1.35.

AAR is the largest paratransit service in the country, with 160,000 riders. Pre-COVID, it made 24,000 trips a day, Ms. Fredericksen said. Now the weekday trips remain steady at about 70 percent of that level.

Meeting Essential Travel Needs

Ms. Fredericksen and two team members outlined how to apply for eligibility—the required first step—and how to schedule a ride, access language and interpretation services, navigate through the AAR web page, and access the MYmta app, which is available at the Apple App Store and Google Play. Access-A-Ride answers to “a higher authority,” Ms. Fredericksen said, in this case, being in compliance with the FTA (Federal Transit Administration) and the ADA (Americans with Disabilities Act) and prioritizing the needs of people with disabilities. “We want to focus on essential travel, such as taking you to dialysis or chemotherapy appointments, or if you are an essential worker, or you need service immediately,” she said.

“If you have any questions about AAR, please call. Someone is there Monday through Friday from 9 to 5 to help you out.” For the latest information, including a guide to AAR and the AAR newsletter, visit https://new.mta.info/accessibility/paratransit.  Or call 1-877-337-2017.

Disparities in Rehabilitation Medicine Are Focus of Inaugural Disability Awareness Talk

Miguel Escalon, MD

“Disparities in Health Care for Black Patients in Physical Medicine and Rehabilitation in the United States,” was the subject of a wide-ranging talk on Disability Awareness by Miguel Escalon, MD, Associate Professor of Rehabilitation Medicine and Human Performance, Icahn School of Medicine at Mount Sinai. The virtual talk can be viewed here.

Black Americans aged 30 to 64 have a higher stroke mortality compared with all other groups, and also the  highest incidence of hypertension, diabetes, and peripheral artery disease, all strong risk factors for stroke, Dr. Escalon said. There also are disparities in rehabilitation care of such patients after a stroke, he said, citing a survey of research from 2009 to 2019, which he and a team published in October 2020 in  PM&R: the Journal of Injury, Function and Rehabilitation.

The talk in October inaugurated the new Raising Disability Awareness Virtual Talk Series, featuring speakers from around the Mount Sinai Health System as well as the community, in honor of Disability Awareness Month. During this time, Mount Sinai hosted events to educate, raise awareness and promote an inclusive and equitable health care environment for people with disabilities.

Speakers also came from Mount Sinai’s Seaver Center for Autism Research and Treatment, and Language Assistance Program, and from external partners, including the National Multiple Sclerosis Society, the Mayor’s Office for People with Disabilities, MTA NYC Transit Access-A-Ride, the Lighthouse Guild, the Hearing Loss Association of America, the Adaptations Job Program, and the LBGTQ+ community. The talks were curated to bring awareness to the intersectionality of disability and race, ethnicity, and LBGTQ+ and educate on health disparities and the barriers to access to care.

Health disparities have been found for Black people with stroke, traumatic brain injury, spinal cord injury, hip/knee osteoarthritis, and fractures, as well as cardiovascular and pulmonary disease, Dr. Escalon said. Some contributing factors included socio-economic issues, low access to rehabilitation care, fewer referrals, lower utilization rates, perceived bias, and more self‐reliance.

Some sources also found that disparities are evident in the crucial months just after a stroke. “Most recovery happens in the first few months. You are never going to get more rehab than you get in acute inpatient rehab.”  Dr. Escalon said, adding the more study is needed to identify and address health disparities.

“It is important for health care professionals to understand the health risks within Black communities,” he said. “More research is needed to elucidate the outcomes—by race/ethnicity, gender, and gender within race/ethnicity—especially around what happens after the patient leaves the hospital.”

Flowers Help Lift Spirits and Raise Money for a Heartfelt Cause

Elyse Meltzer, CPNP

Elyse Meltzer, CPNP, works in one of the Mount Sinai Health System’s Pediatrics School Based Health Centers. The clinic is located in a New York City public school in East Harlem, where she provides primary care for the students. She has also been involved for many years with the Mount Sinai Perinatal and Pediatric Bereavement Program, which offers bereavement services to families experiencing losses during pregnancy, infancy, or childhood.  The following is an excerpt of a letter that Elyse sent to colleagues about her plan to support the program in a brand new way during these unprecedented times.

“In the early stages of the COVID-19 pandemic, when we were all on ‘lockdown,’ and things were looking grimmer and grimmer, I found my salvation by taking walks, and running in Central Park.  As the typical New Yorker, I was forced to slow down, and something unexpected happened. I began to notice my surroundings and the little things I had been oblivious to for more than two decades as a resident of the Upper West Side.

Spring was rolling in, and along with it, an abundance of beautiful flowers were blooming just outside my front door, often in the most unexpected places.  I didn’t seek them out, but there seemed to be a magnetic force drawing me toward every flower in my path.  I started taking pictures with my iPhone, and before I knew it, I had amassed a huge spring floral collection.

I wanted to share these amazing photos with others, but how? One day while running, I sprouted the idea of showcasing them in a calendar that I would design from the heart.  Then I thought, how great would it be if I could share this with others while raising money for a cause that I’ve been dedicated to for the past fifteen years as a facilitator of the Mount Sinai Perinatal Bereavement Support Group.

I hope that in 2021, you will find the peace, beauty, and happiness I saw during these trying times with each month of the calendar.”

Learn more about the Perinatal Pediatric Bereavement Program here, and learn more about the fund-raiser here.

 

The Mount Sinai Hospital Included in New Ranking of Best Specialized Hospitals from Newsweek

The Mount Sinai Hospital is included in a new ranking from Newsweek of the best specialized hospitals in the world.

The digestive diseases-gastroenterology service line at The Mount Sinai Hospital was ranked No. 2 in the world, behind Mayo Clinic, and Mount Sinai Heart was ranked No. 5 in cardiology, behind Cleveland Clinic, Mayo Clinic, Brigham and Women’s Hospital, and Massachusetts General Hospital. The Mount Sinai Hospital was ranked No. 19 in neurology, No. 26 in oncology, and No. 44 in endocrinology. The full list of best specialized hospitals is available on the Newsweek website.

“The World’s Best Specialized Hospitals 2021” list identifies and honors the best hospitals around the world that specialize in cardiology, gastroenterology, endocrinology, neurology, and oncology.

The rankings include the top 200 hospitals in cardiology, gastroenterology, neurology, and oncology, and the top 100 hospitals in endocrinology. The ranking is based solely on peer recommendations for specific areas of expertise from a global survey of medical professionals.

This is the first of what will be an annual listing. To create the list, Newsweek partnered with Statista Inc., a global market research and consumer data firm. They conducted an online survey of about 40,000 medical experts in more than 20 countries between May and July 2020.

Two Mount Sinai Diversity Groups Honored by National Association

For projects that informed, engaged, and uplifted the community, the Mount Sinai Beth Israel (MSBI) Diversity Council and the Corporate Services Center Heritage of Latino Alliance (HOLA) Employee Resource Group were recently honored by The Association of ERGs and Councils during its annual conference. The association—which provides resources to increase the impact, effectiveness, and recognition of employee resource groups (ERGs) and diversity councils nationally—ranked the MSBI Diversity Council No. 1 in the “Top 10 Diversity Action” awards. The Corporate Services Center HOLA Employee Resource Group ranked No. 7 in the “Top 25 ERG” awards at the virtual conference, which was held October 19-24.

HOLA members at the prom dress drive, from left, Karen Rivera, Sherrine Gonzalez, and Katari Lebron.

The MSBI Diversity Council was recognized for its annual “Go Red” event in February, during which it partners with Mount Sinai Heart to offer blood pressure screenings for patients and staff. In recognition of Black History Month, the council members focused on providing health and wellness information to the Black patient population due to the prevalence of heart disease in this community. The HOLA Employee Resource Group was recognized for its Prom Dress Drive for female students at the Esperanza Preparatory School in East Harlem. HOLA members collected and delivered more than 150 dresses to the school and assisted 50 young women in finding a dress for their prom. “We congratulate the MSBI Diversity Council and the Corporate Services Center HOLA Employee Resource Group, especially the leads of these groups—Donnette Truss and Lena Chang at MSBI and Frank Pabon and Shawn Lee of HOLA—who led the efforts to achieve these recognitions,” says Pamela Y. Abner, MPA, CPXP, Vice President and Chief Administrative Officer, Office for Diversity and Inclusion.

The Go Red event at Mount Sinai Beth Israel in February 2019.

To receive the awards, diversity councils and ERGs across the country were required to submit a video to the association describing an event or initiative they organized during 2019.  The association selected and evaluated honorees using the “Impact Model,” a data-driven model that shows how the initiative improved talent management, culture, and organizational vitality for the individuals, organization, and external stakeholders involved. The MSBI and HOLA groups were among 45 councils and ERGs nationally honored by the association for demonstrating the standards of excellence for organizations working to enhance their diversity, equity, and inclusion work. In addition, ERGs across the Health System are doing impactful work year round, says Shana L. Dacon, MPH, MBA, Director, Corporate Health System Affairs, Office for Diversity and Inclusion. “We want to thank all diversity council and employee resource group members for their ongoing commitment to diversity, equity, and inclusion and promoting a culture of belonging for all faculty, staff, students, trainees, patients, and the Mount Sinai Health System community,” she says. To learn more about diversity council and employee resource groups, contact the Office for Diversity and Inclusion at diversity@mountsinai.org. Visit the United in Solidarity website to learn about how the Mount Sinai community is promoting efforts to instill an anti-racist culture and promote anti-racist behaviors.