Mount Sinai St. Luke’s celebrated the opening of The James P. Jones Daily Management and Incident Command Center on Wednesday, December 5, with a ribbon-cutting and dedication ceremony. James P. Jones, MD, who passed away unexpectedly in December 2016, served as Vice President of Administration for Mount Sinai West and Senior Medical Director of Clinical Documentation Quality Improvement for the Mount Sinai Health System.
With astounding energy and passion, he led collaborative efforts across the Health System to enhance clinical and operational outcomes at all levels of care.
“Dr. Jones’s commitment to enhancing patient care, experience, and outcomes was apparent throughout his 16-year career,” said Arthur A. Gianelli, MBA, MPH, President of Mount Sinai St. Luke’s. “We are honored to dedicate this Center to a wonderful friend, teacher, and colleague who touched the lives of so many of us.” At the ceremony were 140 Mount Sinai colleagues, friends, and family members, including Dr. Jones’s widow, Clara, and their son, Cody.
The Daily Management and Incident Command Center is the first of its kind in the Health System and was created in partnership with the Epic Clinical Transformation Group, the IT Program Management Office, and the Mount Sinai St. Luke’s Lean Team, an effort that also involved a number of other multidisciplinary groups. It was established to serve as a real-time operational monitoring hub for Mount Sinai St. Luke’s, with the goal of improving patient flow and daily hospital operations. It also is outfitted to act as an incident command center in times of hospital emergencies.
“The opening of this Center reflects the commitment and passion of many people throughout the Health System over the last 18 months to harness real-time hospital data to improve, on a daily basis, the way in which we deliver health care,” said Lucy Xenophon, MD, MPH, Chief Transformation Officer at Mount Sinai St. Luke’s and co-founder of the Center. “I can think of no other tribute to James that is more fitting to honor his legacy of intelligence, humor, respect, and courage to fight for continuous improvement.”