A collaborative team, from left: Sudipto Srivastava, MBA, Senior Director, Information Technology; Dana Lewis, Director, Information Technology; Bruce Darrow, MD, PhD; Sandra Myerson, MBA, MS, RN; Samantha Violante, Senior Project Manager, Icahn Institute for Genomics and Multiscale Biology; and John Davey, Executive Director, Digital Marketing, Mount Sinai Health System.
The Mount Sinai Health System recently launched an Android version of its mobile app for patients, MountSinaiNY. The app is a one-touch patient experience, featuring information and links that make it easier to access and use health services.
“Research shows that when patients can see their health information, they take greater ownership of their wellness and are more prepared to interact with their providers,” says Sandra Myerson, MBA, MS, RN, Senior Vice President and Chief Patient Experience Officer, Joseph F. Cullman Jr. Institute for Patient Experience, Mount Sinai Health System.
The MountSinaiNY app was developed by the departments of Information Technology (eHealth and Epic teams), Marketing, and Finance in partnership with LifeMap Solutions. It was first released in the Apple App Store in June.
Since the Android update in November, it is also available in the Google Play store. “Now pretty much anyone with a smartphone can use our app,” says Dana Lewis, a Director on the eHealth team who led the project.
Through the app, which has received more than 2,200 downloads so far, users can book appointments, pay bills, request prescription refills, access their medical records, read a live blog, and look up general information about Mount Sinai facilities. The team envisions several possible updates for the future, including a “wayfinding” map feature, information on clinical trials, and options for patients to have “telemedicine” video calls.
“Patients visiting Mount Sinai want access to familiar technology that simplifies their experience,” says Bruce Darrow, MD, PhD, Chief Medical Information Officer, Mount Sinai Health System. “Offering our app on Android devices is the next step in helping our patients use the power of their mobile devices to improve their care.”
For questions or suggestions on the app, email mountsinainy@mountsinai.org.