The Mount Sinai Department of Emergency Medicine recently hosted the inaugural Emergency Admin Professionals Award Ceremony, celebrating 39 team members across five categories.
In the Emergency Departments, administrative teams include a diverse array of roles and positions, from admitting representatives, business associates, emergency care associates, registrars, supply and equipment handlers, operations managers, unit secretaries, clerks, and service line team members including medical school professional staff.
Awardees were nominated by their peers, building community. These formal awards, which align with Mount Sinai’s commitment to employee engagement, are a recognition of the value of teamwork and excellence in the Emergency Departments.
New Team Member of the Year Award
An individual who has been with the Emergency Department for 24 months or less, and who consistently displays confidence and initiative in patient experience and teamwork. From left are awardees: Rupinder Panaser, Wilbert Pacheco, Javann Malik Garnes, Betzalel Bree, Muskaan Jaisingh, and presenter Susanne Stefko. Not pictured are awardees: Pearl Akakpo and Silvana Ramos Campell.
Outstanding Contributor
An individual who serves as a role model for team members and new hires by sharing knowledge and skills and exemplifying best practices. This individual looks out for other people on team, going beyond the badge to take care others on the team. From left, awardees: Alyjah Luna, Trina Summers, Dawn Kimmins, Rosemary Colon, Dexa Rivas, Nicole Joseph, Wilhem Elome, Lexus Lipford, and presenter Josef Lehmkuhler
Administrative Innovation Award
An individual or group of Admin Professionals, who have led and advocated for innovative initiatives in the Emergency Department leveraging process improvement, new solutions and ideas, to promote patient experience, administrative efficiency, technology usage. From left are awardees: Stephanie Torres, Monica Dent, Diana Garcia, Daniel Espitia, Monica Keith, Ellen Dupont, Nicole Cruz, and presenter Jamie Forbes. Not pictured are awardees: Lawrence King Suyat and Dafny Tennet.
Admin Leader of the Year
Demonstrates excellent leadership skills by serving as a resource through effective communication, and also works to inspire passion and promotes professional development. From left are awardees: Christine Perez, Stephanie Martinez, Tanjina Ahmed, Josef Lehmkuhler, Joan Cardell, Susanne Stefko, Alexandria Montalvo, and presenter Monica Dent. Not pictured is awardee: Donna Smith-Jordon.
Top Copay Collector Award
This individual is the top copay collector for 2024 for their site, a critical focus across all Mount Sinai Emergency Departments. Their dedication to copay collections directly contributes to the financial health and operational efficiency of the Mount Sinai Health System. From left are awardees: Maxine Brown, Cheryl Joe, Eulie George, Kerene Palmer, Tania Ramirez, Prudencia Glasgow, and presenter Tanjina Ahmed. Not pictured is awardee: Marcia Johnson.