Giovan Sofia is a maintenance mechanic at Mount Sinai Queens. Gio’s help prior to and during our move to the new Mount Sinai Queens Infusion Center was greatly appreciated. He went above and beyond to ensure that TVs were installed, patient signage was hung, and there were no safety issues that would impact our patients or staff on our first day of operations. Gio did not leave our space until he was sure there was nothing else he could do to help us have a successful opening day. Thank you, Gio, for your teamwork and dedication.

Vivian Franco, Administrative Manager, Mount Sinai Queens Infusion Center

Lynelle Laboy, RN, and Roozbeh Rajaei, RN

“Mount Sinai Morningside is proud to celebrate heroic staff members assigned to our 9W Geriatric Unit: Lynelle Laboy, RN; Terrence Mitchell, Transporter; Rahmo Omar Ahmed, Patient Care Associate; Jessica Chun; and Roozbeh Rajaei, RN, Nurse Manager. Around lunch time on June 15, Lynelle heard a banging noise coming from inside the room of an elderly patient for whom she was caring. Concerned, Lynelle entered the room to find that the patient, confused and possibly delirious, had gotten out of bed, broken the window in his ninth floor room, and was in danger of injuring himself. Lynelle ran to the patient’s aid, then called for help. Almost immediately, Rahmo, Terrence, Jessica, and Roozbeh ran in to assist. Save for a few minor cuts and lacerations, the patient was unharmed. Because Lynelle, Terrence, Rahmo, Jessica and Roozbeh did not hesitate to act during what was a truly frightening situation that potentially put all of them at risk of injury, a patient’s life was saved. We are proud to recognize their teamwork, their agility, and their commitment to the safety and well-being of our patients.”

Brian Radbill, MD, Chief Medical Officer, Mount Sinai Morningside

Irem Khan, Project Manager, Office of Chief Medical Officer, Mount Sinai Morningside

From left: Marie Julien, RN, Rose Chery, RN, and Lawrence Gaskins

“On June 15, Rose Chery, RN, was working in front triage of the Emergency Department at Mount Sinai Morningside. After walking a patient to the Evaluation B treatment area, she noticed an elderly woman standing in front of the first floor elevator bank with a nervous expression on her face. She asked the woman what was wrong, and the woman stated she had a scheduled ultrasound appointment on the third floor and was scared to use the elevator alone due her being claustrophobic. Rose decided to wait with her and travel on the elevator to help get to her destination safety. It’s the little things like this that truly show how helpful we can be for anyone in need. Rose showed compassion and willingness to help a patient, and that is a shining example of enhancing the patient experience.”

Lawrence Gaskin, Operations Manager, Emergency Department, Mount Sinai Morningside