New York City’s Hugging Dog Kicks off the Nursing Engagement Survey


Rose Otero, RN-BC, Nurse Education Manager, with Louboutina

We invite all nurses at Mount Sinai Beth Israel, Mount Sinai Union Square, The Blavatnik Family—Chelsea Medical Center of Mount Sinai, and our many Opioid Treatment Programs and Doctors locations to take the 2018 Mount Sinai Press Ganey Nursing Engagement Survey between Monday, May 14 and Tuesday, June 05, 2018. The survey will measure seven nursing satisfaction categories that will inform leaders on our progress in creating ideal practice environments for our nurses:

  • Autonomy
  • Professional Development
  • Leadership Access and Responsiveness
  • Inter-Professional Relationships
  • Fundamentals of Quality Nursing Care
  • Adequacy of Resources and Staffing
  • RN-to-RN Teamwork and Collaboration

Please look for a link in your Mount Sinai e-mail to complete the survey. Your response is confidential.


New York City’s Hugging Dog, Louboutina

On Monday, May 14, Louboutina, the celebrity “hugging” dog visited the 2 Dazian Rotunda to kick off the 2018 Mount Sinai Press Ganey Nursing Engagement Survey. “Loubie” came engaged and dressed for matrimony. Follow @Louboutinanyc and her owner, Mount Sinai Beth Israel language and interpreter services coordinator, Cesar Fernandez-Chavez, on Instagram.

Rose Otero, RN-BC, Nurse Education Manager, and Cesar Fernandez-Chavez, Language and Interpreter Coordinator with his dog, Louboutina.

 

Rose Otero, RN-BC, Nurse Education Manager, with Louboutina

Beatrice Renfield Circle of Excellence Awards for Nursing

On May 9, the Beatrice Renfield Department of Nursing Education, Research & Magnet celebrated the annual Beatrice Renfield Circle of Excellence Awards for Nursing. The ceremony honored individuals and teams that provide excellent patient care and collaboration. A full list of winners is below.

Excellence in Patient Centered Care by a Novice Nurse
Jerome Aquan, BSN, RN–Cardiac Cath Lab / Cardiology–Winner

Excellent Care & Patient Experience: Purposeful Rounding
Amina Mezzoud, RN

Exemplary Nursing Practice:

-Reduction of Seclusion and Restraints
4 Bernstein Staff
Comprehensive Psychiatry Emergency Program (CPEP) Staff

-Leading the Way in Avoiding Seclusion and Restraints
6 Karpas Staff

Excellence in Patient Centered Care by a Preceptor
Gloria Lewis Bailey, MS, RN–Opioid Treatment Program

TST Hand Hygiene Initiative
Unit Demonstrating Highest Commitment with Hand Hygiene: 3 Dazian
Unit with the Most Compliance Improvement with Hand Hygiene: 10 Silver

Excellence in Nursing Leadership
Toby Bressler PhD, RN –Chelsea Infusion Center
Rose Otero, MS, RN–Nursing Education

Exemplary Practice Nursing Indicator Outcomes: Nursing Sensitive Quality Indicators benchmarked at the national level:
3 Bernstein (Fall Prevention)

Excellence in Patient Centered Care by a Staff Nurse
Taina Rivera, BSN–4 Bernstein- Winner
Georgina-Andrea Irvine, RN–4 Bernstein-Nominee (Note: Taina shared her award with Georgina, who deserved recognition)

Friend of Nursing Award
Department of Spiritual Care and Education-Winner

Excellence in Multidisciplinary Team Collaboration
Cystic Fibrosis Team with 3 Dazian-Winner

Mount Sinai Doctors Meet & Greet

Mount Sinai Doctors Downtown held its Bi-Annual Provider Meet and Greet at the West 23 rd Street practice on Tuesday evening, May 8.

This event is an opportunity for physicians who work in the Mount Sinai Doctors Downtown network to mingle, socialize, and build professional relationships between providers that improve our overall patient care and coordination.

The group, led by Kelly Cassano, MD, Chief of Ambulatory Care for Mount Sinai Beth Israel also took the opportunity to recognize a number of physicians who have completed over 20 years of service to the organization:

Richard Charney, MD, Ophthalmology

Lolita Chatterjee, MD, Internal Medicine

Peter Virzi, MD, Cardiology

Keith Uleis, MD, Internal Medicine

Alexis Drullinsky, MD, Internal Medicine

John Chuey, MD, Internal Medicine

Carol Larson, MD, Internal Medicine

Mark Gray, MD, OBGYN

Celebrating Our Nurses

On Friday, May 4, Mount Sinai Beth Israel kicked off National Nurses Week, which runs May 6-May 12. Nurses throughout Mount Sinai Beth Israel gathered in front of the 16th Street Linsky entrance to kickoff a packed week of events that will include a Zumba flash mob, blessing of nurses’ hands, awards, educational seminars and more.

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On Monday, May 7, Mount Sinai Beth Israel nurses and their colleagues got together for a dance party in the Dazian Rotunda as a celebration of MSBI nurses and their wonderful contributions.

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Nurses at Union Square had their nurses’ luncheon on Tuesday, May 8th. Chelsea and Opioid Treatment locations also celebrated this week.

You are the Patient Experience by Dr. Jeremy Boal

This week is Patient Experience Week, and I was happy to see so many of you participate in the many events we had going on this week.

I’m incredibly thankful to every one of you who connect with our patients and keep them safe daily. You are doing an extraordinary job—it’s apparent both from patient comments and letters and our exceptional quality scores. We asked you how you contribute to an exceptional patient experience and you answered:

“Many of the patients at the Friedman Health Center are in the performing arts industry, so they can be very talkative and entertaining. The Medical Assistants here spend time chatting with them and making them feel welcome.”

Dominique Stennett, MHA
Practice Manager, Friedman Health Center for Performing Arts

“I am so proud of our team here in 10 Dazian pods A and B. Earlier this week, we had 2 floats, a PCA and a nurse. We tried to welcome them like a family, orient them to our unit, and routines and give them assignments fairly. We treat each other with respect and work as one!”

Maria Theresa (Techie) M. Mangalindan, BSN, RN, BC
10Dazian Pod A and B

“We work with very sick and often weak patients. Some of them don’t have health aides or family members that come to their appointments. Small things like helping them sit down or change their clothes can make the difference.”

-Ramonita Valle
Nurse Care Technician at Union Square Oncology

 

These are just a few examples.

Our focus on the patient experience will continue as we welcome and care for our patients and each other—every step of the way.  I hope you keep sharing your successes and challenges with us. I’ve said it before: Your Voice Counts. The patient experience begins with you.

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