As COVID-19 continues to have a dramatic impact around the globe, and front-line doctors, nurses, and health care staff are managing a growing number of cases, there is understandable anxiety.

Waleed Javaid, MD, Associate Professor of Medicine (Infectious Diseases) at the Icahn School of Medicine at Mount Sinai, and Director of Infection Prevention and Control at Mount Sinai Downtown, offers a perspective on how health care providers can help keep their families safe.

“Health care workers, like everyone in the community, should remember hand hygiene, be mindful of social distancing on the home front by avoiding large family gatherings, and in times of a pandemic, they need to have a plan for their families,” Dr. Javaid says.

In this Q&A, he provides additional advice to reassure health care providers how they can help keep their families safe.

What kind of issues do I need to discuss with my family?

Health care workers, like everyone in the community, should discuss all aspects of the pandemic with their families. Everyone should have a plan in place for their home should anyone in the family get ill—and most importantly, planning does not mean panic. It’s a simple thing: should somebody become ill, have you identified a place in the home, an extra bedroom, or separated area, for example, where they can remain separated? The vast majority of people who become ill can get better on their own, and with proper social distancing and precautions, family members can remain protected.

What kind of precautions do I need to take as I leave my shift?

Outside of the hospital environment—where you do not have protective equipment—it is important to reinforce that you should use the same precautions as everyone else: hand hygiene and maintain social distancing.,

First, wash your hands before you leave. Then, take a moment to gather your thoughts. Make sure that if you had any exposure, or any concerns of exposure, that you address it with your supervisor so the issue can be followed up immediately. Check your symptoms—How are you feeling? Also, take an additional moment—because in this crisis you have played a very important role. Wipe your work surface with hospital wipe, and remember to clean the surfaces again when you return.

Should I remove my work clothes before I walk into my house?

Before the COVID-19 pandemic, there was the general recommendation from infection prevention that health care workers in procedural areas like the operating room should change into street clothes before leaving the hospital. The recommendation is still true today. Health care workers who are involved in procedures that may lead to contamination of their scrubs with blood and body fluids should change into street clothes before leaving the hospital. For everyone else who does not work in procedural areas, donning and doffing PPE throughout the day may cause you to sweat more. Respiratory viruses, including coronaviruses, are not transmitted through articles of clothing. But it is not unreasonable to change when you get home if that would make you more comfortable.

Should I avoid my family members when I am at home?

If you are feeling well, there is no reason to avoid your family members. Frequent hand hygiene with soap and water or alcohol-based hand sanitizer is recommended. Everyone should make sure that they cover their nose and mouth when they cough or sneeze, but otherwise you may act normally with your family members.

Should I avoid interacting with my pets?

If you are feeling well, there is no reason to avoid your pets. Similar to contact with humans, you need to make sure that you cover your nose and mouth when you cough or sneeze.

Are there any additional precautions I can take at home—for example, wash my clothes separately?

There is no recommendation about separate clothing screening. But, washed clothes should be dried in a dryer because that helps reduce any contamination on the clothing. You should think about wiping the phone and other products with a compatible cleaner, preferably one that has antimicrobial rating. Wash your hands afterwards, and you should be good.

As the outbreak of COVID-19 widens, transplant patients have some special concerns. Meenakshi M. Rana, MD, the Director of Transplant Infectious Disease, Mount Sinai Health System, shares her perspectives on what transplant patients need to know about the virus.

Should transplant patients be concerned about COVID-19?

We’re just learning how this virus could potentially affect transplant patients. We do know that this virus is similar to other common respiratory viruses, and that the symptoms have a lot in common with the flu. Many of the patients affected by COVID-19 have mild symptoms, typically fever and cough. Many of them are fine at home, though some patients may have more severe complications such as pneumonia and may require hospitalization.

What is the special concern for these patients?

We are very concerned about our transplant patients because they have compromised immune systems, and they’re more at risk of having severe complications. It’s really important that our transplant patients take precautionary measures such as hand hygiene. We know the virus is spread by direct contact. However, it is easily killed simply by washing your hands with soap and water for 20 seconds, or using an alcohol-based hand sanitizer. So washing your hands is the most effective thing you can do to prevent transmission of this virus.

What other precautions should transplant patients take?

First of all, if you’re sick, please stay home. If you need to cough, don’t cough into your hands, cough into your elbow. Throughout your home, use a disinfectant to wipe off surfaces that are commonly used such as door handles, bathroom fixtures, and countertops.

As a practical precaution, make sure that you have an adequate supply of your medications at home. Call your physician and ask for a three-month supply of your transplant medications so you don’t run out.

And if you do go out, be very conscientious about hand hygiene and disinfecting surface like your phone. If you know someone is sick, this is not the time to visit with them. And in general, avoid large crowds.

What about masks?

We have been getting a lot of questions about whether protective masks are effective. We don’t think wearing a mask in public is an effective way of protecting yourself. Washing your hands and disinfecting surfaces is a much better way to prevent transmission of this virus.

What should transplant patients do if they have symptoms of COVID-19?

If you have symptoms such as fever, coughing, or shortness of breath, call your transplant provider. We want to know if our patients aren’t feeling well. We will ask about your symptoms. If you’re having mild symptoms, such as a cough, sore throat, or runny nose, we may advise you just to stay at home. We’ll follow up in a day or so to see how you’re doing. If your condition has worsened, and you have a high fever and shortness of breath, we may bring you into the hospital and evaluate you further. If you do decide to come in, we ask that you call ahead so that we know how to triage you, and so that we can determine the best location to receive you.

Meenakshi M. Rana, MD, is the Director of Transplant Infectious Disease for the Mount Sinai Health System. She is also Associate Professor of Medicine of Infectious Diseases at the Icahn School of Medicine at Mount Sinai.

As the COVID-19 spreads throughout the New York area, the Mount Sinai Health System is making it easier—and safer—to get care.

Mount Sinai Now telehealth services offer several ways to get care remotely. You don’t have to worry about crowded public transit or waiting rooms. Using your phone, tablet, or computer, you can connect with a Mount Sinai expert to get your symptoms check, have a medical consult, and get the care you need, including a prescription if appropriate.

Each of these options costs $25 per consultation, not including any rates based on your phone or internet.

Mount Sinai’s three telehealth services are:

• Video Urgent Care: Have a live online chat with an urgent care doctor in real-time. You’ll be connected within minutes with a physician who can provide an accurate diagnosis, provide next steps, and prescribe medication, if needed. This is not appropriate for emergency concerns. To get started, request a virtual doctor visit or download the free Mount Sinai NOW App in the Google Play store or iTunes. Video urgent care works with any Android or iOS phone or tablet released in the last few years, or any Mac or PC with a webcam and modern browser (Chrome, Safari, or IE 10+).
• Click4Care: Available 24/7, this service lets you complete an online health interview at your convenience. You answer a series of questions about your symptoms. We may also need a photo of any area of concerns, such as a wound. Then a Mount Sinai Health System expert will review your information and craft a treatment plan, which may include a prescription if necessary. The expert will let you know when the results are ready—usually in an hour during office hours or first thing the next morning if you fill out the form after hours. If you need a prescription, Mount Sinai staff will send it to the pharmacy of your choice.
• Text-to-Chat: This secure mobile web application allows you to talk with Mount Sinai on any mobile device. Just text 4-SINAI(474624) and our staff can arrange a virtual video visit or in-office appointment with a doctor. Within a few seconds, our staff will ask a few questions to find the best provider for you. Then you can continue your conversation in the same message window.

Mount Sinai has long been at the forefront of seamlessly integrating technology with patient care and is committed to providing high-quality care to you and your family. And Mount Sinai Now telehealth services makes it even more convenient.