The courage and optimism of the patients Duane Hampton, BS, MS, RN, NP, treats in The Mount Sinai Hospital’s Cardiothoracic Unit at 7 West, inspire him to be the best nurse he can be.
His care includes educating patients and families about what to expect after surgery, listening to patients, and helping them maintain their dignity and privacy. “All of these little things add up,” he says.
At The Mount Sinai Hospital’s recent Town Hall meeting, Duane was called out for the outstanding care he provides. More than 20 years ago, Duane joined Mount Sinai in the Building Services Department. Since then, he has received his MS, RN, and NP degrees. Teamwork and communication, he says, are critical for delivering an excellent patient experience. “We are truly an interdisciplinary team,” he says. “We have to make sure we are all on the same page.”