The Mount Sinai Health System is proud to celebrate Patient Experience Week, an annual, week-long celebration honoring health care staff who impact the patient experience every day.
From Monday, April 22, through Friday, April 26, faculty and staff are welcome to attend special events throughout the Health System in recognition of their hard work and dedication.
Click below for activities at your Health System location.
The Mount Sinai Hospital
Patient Experience Fair
Visit tables for information, tips on compassionate care, treats from Hospital leadership, a photo booth, and giveaways.
Monday, April 22
11 am – 2 pm
Guggenheim Pavilion
Presentation on Patient Safety
Wednesday, April 24
11 am
Goldwurm Auditorium
MSH Updates and STAR Award Ceremony
Tuesday, April 23
8:30 – 9:30 pm
Hatch Auditorium
Thursday, April 25
9 – 10 am
Goldwurm Auditorium
Mount Sinai Queens
Fun and Information
Tell your stories about patient care and learn about programs including STAR, Weekend Update Trivia, and Heads Up.
Tuesday, April 23
11:30 am – 1:30 pm
Pavilion Lobby
Wednesday, April 24
9:30 – 11 pm
Pavilion Lobby
Thursday, April 25
11:30 am – 1:30 pm
Pavilion Lobby
Mount Sinai Downtown
Wow Moment Wednesday
Tell us your patient experience “hero” stories.
Wednesday, April 24
10 am – Noon
Mount Sinai-Union Square Atrium
Wednesday, April 24
2 – 4 pm
The Blavatnik Family-Chelsea Medical Center
Wednesday, April 24
10 am – Noon
2 – 4 pm
Mount Sinai Beth Israel
Petrie Linsky Lobby
Fantastic Friday
Share your story about a great patient experience.
Friday, April 26
9:30 – 11:30 am
Mount Sinai-Union Square Atrium
Friday, April 26
3 – 5 pm
The Blavatnik Family-Chelsea Medical Center
Friday, April 26
10:30 am – 1 pm
Mount Sinai Beth Israel
Petrie Linsky Lobby
Mount Sinai Brooklyn
Epic Roll Out
Get giveaways and information.
Monday, April 22
11:30 am – 2 pm
Main Lobby
Ice Cream Rounds
Monday, April 22
3:30 pm – 10 pm
Inpatient Units
Unit Flash Mob and Celebrate Values
Tuesday, April 23
All Day
Inpatient Units
MD and RN Lunch
Discuss ways to improve communication between physicians and nurses.
Wednesday, April 24
Noon – 1:30 pm
Executive Office
Open Forum
Share stories with the Patient Experience of Care Department Council.
Thursday, April 25
4 – 5 pm
Conference Room A
iCare Program
Friday, April 26
11:30 am – 3:30 pm
North Hall, First Floor
Mount Sinai St. Luke's
I Am the Patient Experience
Stop by informational tables.
Monday, April 22
11:30 am – 3 pm
Babcock Lobby
Milestone Awards
Tuesday, April 23
2 – 3 pm
Muhlenburg Auditorum
Fourth Floor
Maintaining Resilience
Take part in a discussion of self care.
Wednesday, April 24
3 – 4 pm
Executive Conference Room
Chapel Lobby
Patient Experience 101
Attend a lunch and learn on using data to support patient care.
Thursday, April 25
Noon – 1:30 pm
Muhlenberg Room 410
Mount Sinai West
Patient Experience Town Hall
Share patient stories and positive patient comments.
Tuesday, April 23
11 am – Noon
Conference Room 2B
Empathy Olympics and Transport Experience
Staff can learn the perspective of patients with impaired vision, hearing, and mobility, and experience travel via stretcher and wheelchair.
Thursday, April 25
10:30 am – 12:30 pm
Conference Room 2B
New York Eye and Ear Infirmary of Mount Sinai
Honoring NYEE Teams
The winner of the Patient Experience Improvement Award be announced.
Wednesday, April 24
Caring for Caregivers
Experience the Chi Cart in your work area or at a Pop-Up Cart.
Thursday, April 25
Noon – 1:30 pm
Third Floor
Conference Room
Celebrating your NYEE Co-Workers
Celebrate the first Daisy Awards at NYEE by sharing stories of excellent care with Your Voice Counts
Friday, April 25