Nursing Excellence: For a Caring Nurse, Professional Growth Never Stops

Donald “Donny’” Lamendola, RN, BSN, a nurse in the Department of interventional Radiology at The Mount Sinai Hospital, has more than thirty years of nursing experience. He began his career at the hospital in 2016 and has been making important contributions to patient care ever since.

Donald “Donny’” Lamendola, RN, BSN

Shortly after coming on board, he was nominated for a “Rising Star” award for working on unit-based projects, most notably developing a protocol and outlining safeguards for nurses treating postoperative pain. He played a major role helping the hospital achieve its fourth Magnet designation in 2018, and was selected to escort the Magnet surveyors around his unit during the review that year. In March 2022, Donny was instrumental in helping Mount Sinai achieve stroke recertification by meeting with surveyors, and stressing the importance of how nurses play a significant role in facilitating successful outcomes during stroke emergencies.

Donny describes himself as a “compassionate and caring” person, and as such, he says that “nursing found me” when asked why he entered the field. He tries to learn about a patient’s interests, to connect with them, and to put them at ease. “In that way,“ he says, “ they know you are emotionally involved.’” Donny feels strongly that this kind of connection helps facilitate healing. He is also committed to helping and educating families and his nursing colleagues, whom he calls “world-class.” He explains, “I want to teach the next generation of nurses, so they can carry the torch and provide the very best care to patients.”

Although Donny is triple certified (Oncology, Perianesthesia and Critical Care), he is always looking to further his professional credentials. He intends to pursue a master’s in Nursing Leadership/Education and to become certified in Radiology Nursing.

 

Nursing Excellence: A ‘Treasured’ Nurse Supports Families and Staff After Childbirth Losses

Gretchen Kretkowski, RN

Gretchen Kretkowski, RN, is a nurse at Mount Sinai South Nassau and the chair of the hospital’s bereavement council. Gretchen actively reaches out to mothers and families who have experienced a loss during or shortly after childbirth.

She ensures families are seen by bereavement team members while in the hospital and follows up with patients who have experienced a loss by phoning them after they are discharged to assess how they are coping with their loss. If she believes they are in need of help, Gretchen will secure referrals for more assistance.

Elena Lobatch DNP, RNC-OB, NE-BC, Senior Director of Nursing, Patient Care Services at Mount Sinai South Nassau, says Gretchen is also an invaluable resource to the staff.

“She designed an education session on bereavement and teaches new Labor and Delivery nurses about bereavement support to patients and families. She shares her expertise with new perinatal bereavement committee members. Gretchen helps nurses navigate best practices for therapeutic communication. She takes phone calls on her days off or in the middle of the night if a fellow nurse needs guidance on the bereavement process. Gretchen is invaluable in supporting the staff members after a stressful or traumatic event on the job. Recently she also helped a family member of a fellow nurse, who suffered a full-term perinatal death. Gretchen’s empathy, compassion, and willingness to help those during a devastating time is extraordinary. She is our treasure.”

Gretchen clearly considers her role as a nurse specializing in bereavement as a calling. “To have the honor to be at someone’s side when they are going through maybe one of their darkest moments, to connect in the deepest human level is sacred ground. I am so intensely grateful I have the opportunity to let someone know that for at least that moment they are not alone.”

And she has deep appreciation for her team. “My colleagues have been instrumental in my growth and development as a nurse and as a person. Understanding our relationship with one another allows us to be more authentically connected to our patients, and ask, “What would I need in this moment?” Or, “What would help to make me feel less alone, afraid, or heard?” I counsel my new nurses not to be afraid to connect on a human level. They should be real, be honest.”

Nursing Excellence: An Insightful Nurse Practitioner Delivers ‘Exemplary Care’

Ivonne Pereira, NP

Ivonne Pereira, NP, is an advanced practice nurse in the Oncology-Hematology and Infusion Center at Mount Sinai West. Toby Bressler, PhD, RN, Senior Director of Nursing for Oncology and Clinical Quality at Mount Sinai West, calls Ivonne “a nurse’s nurse.”

Dr. Bressler explains, “Ivonne is a dedicated and insightful provider who treats each patient like family and delivers exemplary clinical care to each individual with attention to detail. Ivonne interfaces with many departments, ensuring that all infusion orders are accurate and appropriate lab work and surveillance is completed prior to treatment. Her coordination of care is the best, bar none, and she has a laser focus on quality to ensure patient safety.  Ivonne represents all the Mount Sinai Health System’s values, within our institution and beyond. “

Ivonne has also made a difference in advance care planning.  “Since Ivonne has joined our team, our advance care plan completion rates have doubled,” Dr. Bressler says. “This is largely due to Ivonne’s reviewing each patient’s medical record and speaking with every patient to assist them in completing this important document.”

Ivonne is grateful to be an integral part of a patient’s care team. “It is so rewarding when I connect with my patients and earn their trust,“ she says. “Each of their stories is unique and special to me. Every day is a memorable experience, and I am very fortunate to be a part of all of these lives.”

Nursing Excellence: Certified Nurses at Mount Sinai Are Recognized by Senior Leadership

Certified Nurses Day™ is an annual day of recognition for and by health care leaders dedicated to nursing professionalism, excellence, recognition, and service. On this day, employers, certification boards, education facilities, and health care providers celebrate and publicly acknowledge nurses who earn and maintain the highest credentials in their specialty.

The Mount Sinai Hospital and Mount Sinai Queens celebrated Certified Nurses Day on March 22 and 23, with a Town Hall, photo sessions for certified nurses, and resource tables at both hospitals so nurses who wish to be certified could learn more about requirements.

The Mount Sinai Hospital and Mount Sinai Queens achieved a combined certification of 44 percent, which met the desired goal for 2021. Deborah Feehan, MSN, RN-BC, Director of Nursing at The Mount Sinai Hospital, was very proud of this achievement,  as was Frances Cartwright, PhD, RN-BC, AOCN, FAAN, Chief Nursing Officer and Senior Vice President at The Mount Sinai Hospital.

“Mount Sinai Nursing applauds our certified nurses, who have made the commitment to achieve board certification in their specialty,” Dr. Cartwright said. “Becoming a certified nurse demonstrates professionalism and dedication to providing best practices to diverse complex patient populations. It is a testimony to our Mount Sinai nurses who live the tenets of our relationship-centered care model, advancing quality care and caring for our patients, families, care teams, and the communities we serve.”

Nursing Excellence: Intensive Care Units Are Honored

Both the Surgical and Transplant Intensive Care Units at The Mount Sinai Hospital received the Beacon Silver Award for Excellence from the American Association of Critical Care Nurses.

The Beacon Award for Excellence recognizes caregivers in stellar units whose consistent and systematic approach to evidence-based care optimizes patient outcomes. Units that receive this national recognition serve as role models to others on their journey to excellent patient and family care.  This award highlights nursing excellence in the Intensive Care Units and the strong collaboration with our nursing leaders and the Institute for Critical Care Medicine.

“Congratulations to the entire team,” says David Reich, MD, President of The Mount Sinai Hospital and Mount Sinai Queens. “This award recognizes the exceptional care you provide to our patients and the supportive environment you have created for your teams.”

Nursing Excellence: A Valued Preceptor Role Models Emotional as Well as Clinical Patient Care

Megan Pace, RN, MSN, a nurse in the Intensive Care Unit at Mount Sinai Beth Israel

Megan Pace, RN, MSN, has been a nurse in the Intensive Care Unit at Mount Sinai Beth Israel since 2010. According to Maria LaTrace, RN, BSN, MSN, Senior Nursing Director, Patient Care Service at the hospital, Megan has always been a source of reliable and dependable guidance to her peers and is considered the “go to” for precepting and onboarding new nurses to the unit.

Within the past year, Megan has been a preceptor on almost every shift. Maria says that Megan displays tireless enthusiasm, patience, and diligence with the new staff members. “She is able to find the energy to make every single one of them feel that she or he is her priority.”

“It’s important to understand that nursing is more than just giving medications and charting at a computer, you have to remember there is a person and their loved ones on the receiving end of your care.”

Despite the incredible strain and cumulative burden of the past two years in ICU nursing, Megan is the “voice of reason” on her unit, Maria says. “She brings a measured sense of calm to every situation, which is invaluable for her orientees to witness, in that they see how to use rational, logical, and evidence-based reasoning in all decisions.”

That is certainly the case for one of Megan’s orientees, Jasmine Brinson, RN, BSN.

“Megan has been a great contributor to my smooth transition from medical surgical nursing to critical care. Venturing into a new specialty can be challenging and overwhelming, but Megan was always patient with me and encouraged me to ask as many questions as possible,” Jasmine says. “During my first week off orientation, I was so overwhelmed and felt unsure of myself. Megan was working on the opposite side of the unit, and she literally dropped everything and came to assist me, at the same time reassuring me that I was doing just fine.”

Having been a teacher before she moved into nursing, Megan feels she is perfectly suited to the role of preceptor.

“I have had some great role models throughout my career, and I have always strived to emulate their behaviors and make sure I am modeling those same behaviors for my orientees,” she says. “I think being a good role model is a key characteristic of being a good preceptor. It’s important to understand that nursing is more than just giving medications and charting at a computer, you have to remember there is a person and their loved ones on the receiving end of your care. When precepting, I try to stress the importance of the social and emotional aspect of nursing to my orientees. It is important they make it just as much of a priority as giving that medication or charting blood pressure.”

She adds, “These past two years have been rough for health care workers, but knowing that patients and their families appreciate my care makes it all worthwhile.”

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