Valerie Hamilton, RN, left, and Laraine Brown
Last summer, Laraine Brown, 86, had a serious fall and sustained injuries to her head, legs, and back. She emailed Audrey Chun, MD, Director of the Phyllis and Lee Coffey Geriatrics Practice at the Martha Stewart Center for Living at The Mount Sinai Hospital, who saw her promptly the next day.
She was also treated by Valerie Hamilton, RN, who, Laraine says, “cared and worried about my condition, and counseled me.”
Laraine had extensive bruising, which she found difficult to manage, so Valerie had Laraine come in every three days for three weeks to check on her progress.
“The care I received from Ms. Hamilton made my healing a lot easier; Valerie’s concern for the elderly is refreshing—at the end of the day it’s people who make the difference.”
Valerie is grateful for Laraine’s positive comments. “When patients take the time to acknowledge and appreciate your skills,” she says, “it helps you to renew and strengthen your sense of purpose, especially in these changing and sometimes challenging times in health care.”