Lydia Clark-Sumpter, MSN, PNP, RN
Lydia Clark-Sumpter, MSN, PNP, RN, has worked in the Infusion Suite at Mount Sinai St. Luke’s since July 2018. Patients are continuously praising Lydia, according to Toby Bressler, PhD, RN, OCN, Director of Nursing, Oncology and Clinical Quality, Mount Sinai Health System: “She is extremely skilled, nothing rattles her. And patient centeredness is her priority.”
A patient explained recently, “Lydia is so calm and professional, she has given me enormous confidence. I feel like I can ask her anything. She is truly an example of great health care.”
Lydia, who has been an RN for 23 years and in the Oncology field for 12, says it is important for patients to know someone is listening.
“Empathy is key. What health care providers might perceive as small concerns are big ones for patients.” And Lydia wants to make sure her patients are as comfortable as possible when getting treatment.
“I try to pamper my patients in the Infusion Suite. In fact, some of them don’t want to leave!”