Kimberly Prasad, left, and Jonathan Nover
“It was a usual Monday in the ED at Mount Sinai Queens…in other words, very busy! Kimberly Prasad’s presence as a patient transporter made our clinical operations function more efficient, improved our patient experience, quickened the turnaround times on several aspects of care, and took the transport pressures off our med techs, nurses, physician assistants, and doctors. In eight hours, she transported 39 patients to various tests and assigned inpatient beds. Her agility and teamwork are evident. The ED team cheered because of her presence—and two days later, they are still talking about it. Thank you, Kimberly!”
Jonathan Nover, MBA, RN, Senior Director of Nursing, Emergency and Critical Care Services, Mount Sinai Queens