Denise Williams, a Medical Clinical Associate at the Mount Sinai – National Jewish Health Respiratory Institute, left her building at lunchtime and was heading to Duane Reade on 102nd and Madison Avenue when she recognized a patient standing on the corner.
The patient was struggling with her walker, sunglasses, and some papers, so Denise stopped and asked if she needed help. The patient had just come from an ophthalmology appointment and could not see well, as her eyes were still dilated. She needed to catch her Access-A-Ride service a few blocks up and was afraid she would be late.
Denise called her manager, Stefanie Buissereth, RN, to explain the situation, and then guided the patient across the street, making sure she was in a safe and shady spot to wait. A 21-year Mount Sinai veteran, Denise loves helping people, especially patients.
In fact, she is hoping to continue nursing school studies in the near future.