Nana Yeboah, MPA, is described by her colleagues as a bundle of positivity and optimism. A senior training specialist in the Talent, Development and Learning Department (TDL), Nana works with managers around the Mount Sinai Health System to develop customized learning programs for their teams and also teaches many of the ongoing classes offered to staff members by TDL.
According to Diane Adams, Chief Learning Officer, Mount Sinai Health System, Nana always has a smile on her face. She also has an “amazing sense of empathy and patience” and is very conscious of busy employees’ limited time.
Diane says that once Nana starts speaking, participants are energized, which sets the stage for an exceptional learning experience in classes such as “Coaching for Peak Performance,” and “New Beginnings for Leaders.”
Diane has received numerous letters from attendees praising Nana’s extraordinary talent. Nana is also known for going out of her way for anyone she meets. Case in point: When a woman in her class broke her shoe, Nana gave her a spare pair she keeps in the office.
Nana’s mandate is simple. She wants employees to understand their worth and importance to the Health System. “Everything we do as employees is a reflection of the mission, vision, and values of Mount Sinai. My objective is to strengthen the abilities of everyone who works here so we give the best of ourselves to our patients and our colleagues.”