The Mount Sinai Hospital STAR Awards
Patient Experience Week at the Mount Sinai Health System, celebrated from April 22 to April 26, was an opportunity to honor employees for their commitment to patient care. Each site developed an agenda of activities, which included traditional town halls and award ceremonies, but also flash mobs and an “Empathy Olympics” to help staff understand the challenges faced by patients with impaired abilities.
“During this week, we were pleased to recognize the hard work and dedication of our employees,” says Erica Rubinstein, LCSW, CPXP, Vice President, Patient Experience, Mount Sinai Health System. “We are also deeply grateful to the Joseph F. Cullman, Jr. Institute for Patient Experience for their ongoing support of the work we are doing to continuously improve the employee and patient experience.”
Mount Sinai Brooklyn
Mount Sinai St. Luke’s
Mount Sinai West
New York Eye and Ear Infirmary of Mount Sinai
Mount Sinai Queens
Mount Sinai Beth Israel
David L. Reich, MD, President and Chief Operating Officer, The Mount Sinai Hospital, far left, with hospital leaders and STAR award winners.
Mount Sinai West: The administrative leadership team of Ambulatory Services.
Mount Sinai Queens: Jill Goldstein, MS, RN, left, Vice President, Nursing, and Claudine Brown, RN, Clinical Nurse Manager.
Mount Sinai St. Luke’s: Sonny E. Raimundi, left, and Augustus A. Lawrence, Security Officers.
Mount Sinai Brooklyn: From left: Linda Valentino, MSN, RN, Vice President, Patient Care Services; Heather Brener, PharmD, Assistant Director, Pharmacy; Margreth Baldonado, RN; Ann O’Neill, RN, Director, and Robert Lynch, RN, Assistant Manager, Patient Care Services, Emergency Medicine; Valerie Merrell, RN; and Lucy Cannizzaro, PharmD, Director, Pharmacy.