Ken Koppenhaver, center, with his Epic team.
The Mount Sinai Health System was recognized recently for its achievements with Epic, the electronic health record system, receiving an Honor Roll distinction, at the Cum Laude level, through the Epic Honor Roll Good Maintenance Grant Program. This is a voluntary recognition program based on application of strategies, lessons learned, and best practices distilled from Epic’s experience serving top-line health care organizations.
“This is a huge achievement that not many other organizations of our size and complexity have achieved,” says Ken Koppenhaver, Senior Director of Epic Applications. “Just like the large-scale implementations that have occurred this year, this accomplishment belongs to all of us in Information Technology, as it took many teams countless hours to meet the requirements of this program.”
The requirements include computer hardware and business continuity, benchmarks in patient experience and population health, and ease of use, requiring collaboration across all of the Information Technology areas. Those who are eligible for the program include Epic customers across the United States who have been live with EpicCare Ambulatory or EpicCare Inpatient for one year or more. In early 2017, the Epic team began the process of achieving the Honor Roll recognition, with the final submission completed more than a year later in June.
Adds Mr. Koppenhaver: “Completing all components of the program helps ensure that Mount Sinai draws the most value from the Epic software and helps us improve the health and wellness of the communities we serve.”