The Joseph F. Cullman, Jr. Institute for Patient Experience
YOUR VOICE COUNTS
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Your Voice Counts
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Easing Patients’ Anxieties Is Near and Dear to Her Heart
Getting a mammogram can be stressful, both physically and emotionally. That is why a technologist like Sophya Seda, Lead Mammography Technologist at Mount Sinai West, is such a welcome presence for her patients. “We are fortunate to have Sophya...
A “MacGyver” at Mount Sinai Brooklyn
Patrick Barton, Director of Engineering for Mount Sinai Brooklyn, is referred to as “MacGyver” by his colleagues because, like the quick-thinking action hero, Patrick never wavers in finding a solution to whatever problem arises. According to...
A “Bundle of Positivity” Makes Learning Experience Exceptional
Nana Yeboah, MPA, is described by her colleagues as a bundle of positivity and optimism. A senior training specialist in the Talent, Development and Learning Department (TDL), Nana works with managers around the Mount Sinai Health System to...
Recognizing Our Colleagues
“Stephanie is so kind and caring. She always greets you with a smile. Thank you for being welcoming and helpful.”
— Lissette Diaz, Medical Assistant, right, to Stephanie Desrosiers, Medical Secretary, Mount Sinai Doctors-East 85th Street
Patient Experience Videos