The Joseph F. Cullman, Jr. Institute for Patient Experience
YOUR VOICE COUNTS
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Your Voice Counts
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Appreciation from Near and Far for Exceeding Expectations
Nelson Francisco, who lives in Stafford, Virginia, was not able to come to Mount Sinai Queens during his mother’s recent hospitalization there. But based on feedback from family who live in New York, and several phone conversations with staff on 3E, he came to...
Helping a Family Through a Difficult Journey
For almost four years, Camille Fuoco weathered treatments for metastatic breast cancer. Her sons, Joseph and Peter, and sister, Carol, were awed by her resilience and encouraged by her ability to bounce back as the disease progressed. Last summer, Camille was admitted...
Excellent Physician Communicators Share Their Stories
Recipients of the 2019 Cullman Family Award for Excellence in Physician Communication celebrated at a reception on Tuesday, October 15. Nineteen of the 51 awardees have received this honor more than once. Some of the multiple winners explain why they...
Recognizing Our Colleagues
“Stephanie is so kind and caring. She always greets you with a smile. Thank you for being welcoming and helpful.”
— Lissette Diaz, Medical Assistant, right, to Stephanie Desrosiers, Medical Secretary, Mount Sinai Doctors-East 85th Street
Patient Experience Videos