The Joseph F. Cullman, Jr. Institute for Patient Experience
YOUR VOICE COUNTS
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Your Voice Counts
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Thanks for Brother’s Care—and Hers
Rhonda Wilkins lost her brother, Grady, on January 8 due to chronic obstructive pulmonary disease and other illnesses, but she warmly recalls his waning days in the Intensive Care Unit at The Mount Sinai Hospital. “He was treated with dignity,...
Pharmacist Is an MVP on Emergency Department Team
Jennifer Wiafe, PharmD, received a Special Recognition Certificate at Mount Sinai St. Luke’s in December and has glowing letters of recommendation to support the honor. "Jennifer is the best thing to happen to our Emergency Department,” says...
Competitive Swimmer Is Grateful for New Teammates at Mount Sinai Beth Israel
Capri Djatiasmoro, 68, is an elite swimmer who has completed the Manhattan Island Marathon Swim and swims year round with the Coney Island Polar Bear and Coney Island Brighton Beach Open Water Swimmers. She is known for being mentally and physically tough, but nothing...
Recognizing Our Colleagues
“Stephanie is so kind and caring. She always greets you with a smile. Thank you for being welcoming and helpful.”
— Lissette Diaz, Medical Assistant, right, to Stephanie Desrosiers, Medical Secretary, Mount Sinai Doctors-East 85th Street
Patient Experience Videos