The Joseph F. Cullman, Jr. Institute for Patient Experience
YOUR VOICE COUNTS
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Your Voice Counts
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Ashley R. Varriale: X-Ray Technologist, Mount Sinai Brooklyn
“We are all in this world together. So while we are here, let’s take care of one another.” Earlier this year, Ashley Varriale arrived at a patient’s bedside in the Intensive Care Unit to begin a portable chest X-ray. “My patient told me I smelled so nice and that she...
Linda Tiersten: Director of Social Work, New York Eye and Ear Infirmary of Mount Sinai
“Social workers support patients as they navigate the health care system and empower them to make informed decisions about their care.” Linda Tiersten often leads her team through the most challenging situations. Her colleagues cite her as a role model who displays...
Gustavo Lopez: Patient Transporter, Mount Sinai St. Luke’s
“I don’t think of transporting patients as a job. I think of it as an opportunity to help people in need. I love what I do very much.” Gustavo Lopez was recently selected for the President’s Recognition Award at Mount Sinai St. Luke’s. His work, say his colleagues,...
Recognizing Our Colleagues
“Stephanie is so kind and caring. She always greets you with a smile. Thank you for being welcoming and helpful.”
— Lissette Diaz, Medical Assistant, right, to Stephanie Desrosiers, Medical Secretary, Mount Sinai Doctors-East 85th Street
Patient Experience Videos