The Joseph F. Cullman, Jr. Institute for Patient Experience
YOUR VOICE COUNTS
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Your Voice Counts
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
‘Invaluable’ Expert Matches Patients and Providers
Kimberly Henderson, MD, JD, an emergency room and urgent care physician at Mount Sinai Beth Israel, has a demanding role. She sees patients with life-threatening illnesses day and night, in addition to patients who do not need to be admitted...
‘Ultimate Professional’ Helps Colleagues and the Community
Anthony Moore is a hardworking administrative assistant in the Infection Prevention Division of Mount Sinai St. Luke’s, but beyond that, hospital leaders say he exemplifies all of the Mount Sinai Health System’s values: agility, creativity,...
Exceptional Care Leads to Quick Recovery
Elizabeth Rosas arrived at The Mount Sinai Hospital’s Emergency Department (ED) with what she thought was an ear infection. But her discomfort did not end there. Her symptoms also included a painful rash, partial facial paralysis, and a loss of...
Recognizing Our Colleagues
“Stephanie is so kind and caring. She always greets you with a smile. Thank you for being welcoming and helpful.”
— Lissette Diaz, Medical Assistant, right, to Stephanie Desrosiers, Medical Secretary, Mount Sinai Doctors-East 85th Street
Patient Experience Videos