The Joseph F. Cullman, Jr. Institute for Patient Experience
YOUR VOICE COUNTS
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
Your Voice Counts
“Each day, Mount Sinai faculty and staff do extraordinary work on behalf of our patients, providing them with safe, high-quality care and putting them at the center of all that we do. Your Voice Counts highlights the people and stories behind that work.”
Vicki LoPachin, MD, FACP, MBA, Chief Medical Officer, Senior Vice President, Mount Sinai Health System
“Amazing” Heart Patient Is Grateful for Her Mount Sinai Family
Grace Dolinger has survived three heart attacks and undergone triple-bypass surgery; thus the nickname “Amazing Grace,” conferred upon her by her husband, Jim Dolinger. But Grace prefers crediting her team at Mount Sinai Heart, who helped her transition...
Mount Sinai Celebrates Patient Experience Week
The Mount Sinai Health System is proud to celebrate Patient Experience Week, an annual, week-long celebration honoring health care staff who impact the patient experience every day. From Monday, April 22, through Friday, April 26, faculty and staff are...
Unique Partnership Creates a Sense of Peace and Calm
A unique partnership has evolved at the Inpatient Psychiatric Unit at Mount Sinai Beth Israel, 8 Bernstein, leading to a sense of peace for both patients and staff. In a program approved by senior leadership, Nursing and Security have been...
Recognizing Our Colleagues
“Stephanie is so kind and caring. She always greets you with a smile. Thank you for being welcoming and helpful.”
— Lissette Diaz, Medical Assistant, right, to Stephanie Desrosiers, Medical Secretary, Mount Sinai Doctors-East 85th Street
Patient Experience Videos