The Joseph F. Cullman, Jr. Institute for Patient Experience

Roxana Badiu, RN, is a senior nurse manager on 3 Dazian, a hospice unit at Mount Sinai Beth Israel. She describes Josefina Gavieres, RN, as “truly exceptional” and “wonderful with patients.” Roxana adds, “Josie is one of the best, most dedicated nurses I have worked...

The son of a patient who recently was cared for at Mount Sinai Brooklyn sent a heartfelt handwritten letter commending the team of nurses on 2 East for their compassion, courtesy, and professionalism, and for putting patients first. Saying they were “dedicated to...

Dionnie Gadian, RN, a nurse in the Interventional Radiology Department at The Mount Sinai Hospital, garners high praise from his supervisor, Nurse Manager Dawn Scasserra, RN, and the Stroke team. They consider him a “go-to” member of the team who often lends a helping...