The Joseph F. Cullman, Jr. Institute for Patient Experience

J. Thomas, MD, received a diagnosis of multiple myeloma at a particularly stressful time in his life. He had recently lost a sibling with whom he was very close, and, as a consequence, had just became the primary caregiver for his elderly parents. Returning to the New...

The Department of Radiation Oncology at The Mount Sinai Hospital is celebrating Irene Braccia, BSN, nurse manager, and Mariam Rahyab, LMSW, social worker, for their thoughtfulness and compassion. Their story was recounted by Marysabel Vargas Guzman, administrative...

The 3 North nursing team at Mount Sinai Brooklyn was recently recognized by hospital leaders Claudia Garcenot, MSN, MHA, RN, Vice President, Chief Nursing Officer, and Peter Shearer, MD, FACEP, Chief Medical Officer, VP Medical Staff. They say the team has shown...

Gregory Fisk, MSN, RN-BC, has been a program manager since August 2022 in Mount Sinai’s Clinical Command Center in System Throughput—a group that coordinates patient movement to optimize care. According to Kevin Landon, Senior Director of the Command Center, Greg...

Leadership at the New York Eye and Ear Infirmary of Mount Sinai (NYEE) recently received a letter of thanks from a patient’s daughter, who said: “I wanted to let you know about the outstanding care my mom received today during her eye surgery. Her nurse, Theodora...

To leave an impactful legacy in an organization or field, a person must intentionally create meaningful experiences for others. These experiences can range from the simplest to the most complex, but people in the organization need to believe they matter. Maria Vezina,...

Where can a nurse deliver culturally sensitive, age-specific nursing care for adult and pediatric patient populations while performing assessment, screening, patient education, and direct patient care? Ambulatory Care at the Mount Sinai Health System. Jemilat Siju,...