What an amazing, exhausting, and exhilarating week! I’m pleased to report that, after four days of intense scrutiny, you’ve earned high marks from The Joint Commission. We’ve had a very successful survey! All of you worked very hard to get ready for this week, and it...

We provide exceptional medical care, but often patients need more than that if they have a chronic, severe, or complicated illness. Dealing with long-term pain, side effects of medications, emotional stress, family situations, and a very complex healthcare system or...

You’ve probably heard that The Joint Commission will be coming to MSBI, including our Downtown ambulatory locations, very soon.  This is because we are in the window for our triennial survey. The vast majority of the Joint Commission regulations really matter in terms...

Working in healthcare can be stressful, especially during change. I’m always thankful when I hear the relaxing music in our lobbies provided by our wonderful and world-class music therapy department. Aside from filling our halls with music, the music therapy team has...

Growing our ambulatory network is a major focus of our transformation. At Mount Sinai Downtown-Union Square (AKA PACC) we are nearing completion of the new Urgent Care Center and we will soon open a new practice in on 20th street between Stuyvesant Town and Peter...

While we are in the midst of our transformation, it’s important that we take care of ourselves. Last week, I met with a group of employees who are doing just that. They were participants in the 1199 Mount Sinai Beth Israel Diabetes Prevention Program at Union Square....

I’ve spent some time featuring our behavioral health programs in these messages because it is an increasingly important concern in healthcare. Our program is robust with so many teams working together to care for the changing needs of the community. I want to be sure...

Not everyone is aware that Mount Sinai Downtown has the largest non-profit Opioid Treatment Program in the United States with a network of 11 clinics throughout downtown Manhattan and Brooklyn. The OTP team is a crucial part of the plan to transform downtown and offer...

Mount Sinai Beth Israel has received the Mission: Lifeline® Gold Receiving Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer severe heart attacks. To...

It’s clear that our team changes lives each day, but it’s not always apparent how deeply we can influence a patient, especially when he or she is vulnerable. I’d like to highlight the work being done in our amazing Victim Services Program that is a part of the Social...

This week I'd like to highlight the incredible and sometimes overlooked work of the staff on 4 and 8 Bernstein.  These occupational therapists, patient care associates, nurses, physician assistants, doctors, unit clerks, and counselors provide inpatient psychiatric...

I hope you were able to take moment this holiday weekend to rest and enjoy the weather. You can continue to expect my Friday updates and follow our blog for more news.  I’m breaking from my regular updates today because these pictures are too wonderful to wait! Red...

I’m really impressed with the great work happening in our addiction treatment programs on floors 3, 5, and 6 of the Bernstein Pavilion. The staff provides excellent care to patients and an invaluable service to our community. (Scroll down to see the photographs!) In...

This week, I’d like to highlight some of the growth and great care being provided to patients in our ambulatory practices.  There is so much going on!   Be sure to scroll all the way down to see the pictures of your co-workers. Downtown Chelsea is offering expanded...