In August 2024, a man who had passed out on a Manhattan street was taken by ambulance to Mount Sinai Morningside. He had no identification and appeared to be deaf and unable to communicate, so the team on 9 East, the unit where he was admitted, cared for him while making every effort to find out who he was.
For several days, their efforts were futile. The patient experienced seizures, mumbled when he spoke, and was aggressive at times. But Elizabeth Sierra, RN, Assistant Nursing Care Coordinator on the unit, persevered. She entered “missing Hispanic male in New York,” and the patient’s face popped up instantly. Staff at the group home where he lived had placed a Facebook ad searching for him.
From there, a return home was in sight. Hospital security reached out to the New York City Police Department, and officers came to the hospital and showed the patient the ad. Ms. Sierra says it was “very emotional” when the patient recognized himself and said, “That’s me!”
Ms. Sierra is humble and explains it was a team effort. “We all cared—physicians, nurses, social workers, and other staff—we all wanted a happy ending.” Omar Camba, MBA, BSN, nurse manager of 9 East, praised Ms. Sierra, giving her credit for her commitment to her patients and her team. “It’s not uncommon for Elizabeth to go above and beyond for patients and colleagues, but in this instance, Liz truly went the extra mile. This act exemplifies the essence of nursing and compassionate care.” He adds, “She truly embodies the qualities of an exceptional nurse. Academically, professionally, clinically, and as a leader, she serves as a role model for our unit. We are lucky to have her.”