What can you do today to make MSBI a better place to work and to receive care?
By now, more than 1000 employees in the MSBI/Downtown network have attended a four-hour session called the Mount Sinai Health System Experience where we discuss this very topic. I have attended it three times, and each time I learned more about our organization and about you.
Here are some thoughts from your colleagues who have already attended:
“We brainstormed the little steps we can take every day to make sure every patient and staff member leaves Mount Sinai happier than when they walked in—whether or not we regularly touch the patients.”
“The training helps pull down the barriers to our working silos and supports that we are in this journey together.”
“It’s every behavior you do at work. I get busy and walk by a piece of trash and get mad for EVS not seeing it and picking it up. But you know what? I also get upset when someone leaves something for us because ‘it’s not their job.’ Next time I am going to pick-up that piece of trash and put it where it belongs. We all have to do our part to show our patients that we care, but also to show we’re team players.”
“What made this particular training stand out was that it was so focused on Mount Sinai as a whole, and brought different types of people together.”
Click below to see photos of the sessions so far.
I want to thank our team who has been managing the sessions (there will be more than 80 sessions in total!). And I’m grateful for many of you who volunteered your time to help facilitate these important conversations as Zone Facilitators. This experience is richer because of your presence.
The photos below feature a few of our zone facilitators and coordinators.
I want to thank our team who has been managing the sessions (there will be more than 80 sessions in total!). And I’m grateful for many of you who volunteered your time to help facilitate these important conversations as Zone Facilitators. This experience is richer because of your presence.
To sign up, speak with your supervisor. I am thankful that you will take the time to be with your colleagues and reflect on what makes us Better Together.