The Cullman Family Award for excellence in Patient Communication honors Mount Sinai Health System physicians and advanced practice providers who demonstrate exceptional communication in clinical practice. Clinicians who are recognized for this achievement rank in the top 1 percent nationally in provider communication as measured by the Centers for Medicare & Medicaid Services CG-CAHPS patient experience survey.
One of this year’s 74 honorees at Mount Sinai is Anna Kunkel, PA. Anna began working at The Mount Sinai Hospital in the outpatient Department of Obstetrics, Gynecology and Reproductive Science; she now works with high-risk moms to be. The following are several patient comments about the care provided by Anna.
Anna is caring, compassionate and knowledgeable.”
“Anna was absolutely amazing, She explained everything to me with care and compassion.”
“Anna spoke to me as a person and not just as another patient.”
“Anna was gentle and made me feel at ease.”
“She is sweet and nonjudgmental.”
Anna puts herself in her patients’ shoes. “The hospital is a scary place for patients. The way we communicate with them to alleviate fear is so important” she says. “My goal is to help patients understand all aspects of their care so they can feel safe and confident.”