Nicole Reynoso, BSN, RN
Nicole Reynoso, BSN, RN, is fairly new to Mount Sinai West, but has made a strong impression on patients and her colleagues. One of her patients recently wrote a letter of commendation to Kenneth Davis, MD, Chief Executive Officer, Mount Sinai Health System.
“Nicole Reynoso is a consummate professional in the nursing field. Ms. Reynoso succeeds in a field where others strive to reach. I am writing about those qualities that distinguish between a great nurse who sees nursing as a career choice to help patients, and others who see it as a job. Ms. Reynoso not only reaches the top of the bar, but exceeds on each and every point. Ms. Reynoso treats her patients as individuals and reacts to each in a like manner. No matter how busy, Ms. Reynoso always finds the time to make certain each patient’s needs are met. Performing her duties, she demonstrates that those duties are an honor to help others, and it comes through during each exchange with the patients, family members, and co-workers. My wife Roxanne, a retired RN, paid Ms. Reynoso one of highest compliments when she told me, ‘Nicole was born to be a nurse.’”
Annalisa Monahan, MSN, MHA, RN-BC, Director, Patient Care Services, Mount Sinai West, echoes this patient’s praise. “Although she has been here a mere five months, Nicole has made such a wonderful impact to the 9B unit,” Annalisa says. “She is outgoing, kind and warm to our patients and their families. Nicole ensures that her patients feel cared for and makes a relationship-based connection that makes patients and families feel safe in her care. Her colleagues also speak highly of her, describing her as kind, caring, someone who is always eager to learn new things, and always willing to help someone in need.”
Nicole finds great satisfaction in her profession. “As a nurse, I have to opportunity to meet people with diverse backgrounds from all walks of life,” she says. “Being a nurse is very rewarding, because sometimes I can feel how I am making a difference in my patients’ lives. There is nothing more rewarding than seeing a long-term patient on your unit heal and eventually be able to go back to their family.”