Vivianna Martinez, RN
Vivianna Martinez, RN, is a nurse on 11B, Labor and Delivery, at Mount Sinai West. Recently, Kate Frederick, MSN, RN, Nurse Manager, received a letter of appreciation for Vivianna from the father of a child born on the unit:
“My wife and I just had our first baby at Mount Sinai West late last year. I was diagnosed with chronic anxiety as a child and have a history of challenging flare-ups during major life changes; therefore, I was terrified of how I would respond to becoming a parent for the first time. I was certain it would be a rough experience. Now, four days removed from that huge life moment, my experience could not have been more different from my expectations. Without exaggeration, I owe every bit of this to Vivianna Martinez, RN. The attention, care and unwavering support that she showed us throughout the day and a half that we were fortunate enough to have her as our nurse completely changed our trajectory as parents. I have never in my life experienced the level of service that she provided over that time period, consistently anticipating any questions, requests or needs that my wife or I had. In a large hospital setting, where it is so easy to feel like one of a thousand bed numbers on a daily report, Vivianna’s dedication to our care gave us the impression that we were her only patients. And my wife and I faced discharge with nothing but confidence and excitement, which was due entirely to the education, inspiration. and motivation that we received from Vivianna. We are forever grateful to her for making this experience a wonderful, love-filled journey that we will never forget.”
Kate echoes the praise from this new dad: “Vivianna is an incredible asset to the 11B team and fosters a professional, empathetic, and equitable working environment. This letter completely encapsulates who Vivianna is, not only as a person, but as a nurse. The kindness and expertise she provided to this family—and all others she cares for—also extend to her colleagues. She is a trusted, calm, and competent colleague, and even though she is newer to the team, others look to her for support and guidance. She has a constant smile on her face, is so pleasant to be around, and is always willing to help. I am incredibly honored to get to work alongside her. She is truly a role model in the nursing profession.”
Vivianna understands the potentially long-lasting impact of a nurse’s actions on a patient.
“I believe taking the time to connect with my patients and understand their fears, hesitations, or concerns can truly transcend the care that they receive and also the care that I can provide,” she says. “Every day that I step onto our unit and serve my role as a nurse, I am part of an experience that will be remembered for a lifetime. Becoming a parent and bringing life into this world is exciting, but it can also be a scary and anxious time and come with a lot of questions. Everyone learns differently and has different needs. I try my hardest to personalize my care. Importantly, it is always my goal to remain kind and compassionate and serve as a supporter and advocate.”