Alan Wong, DO, Chief Medical Officer and Senior Vice President for Medical Affairs at Mount Sinai South Nassau, recently recognized Mehrab Islam, MD, Hospitalist Services, for his empathetic and skilled care. Dr. Islam recently finished his residency and, according to Dr. Wong, has been excelling at Mount Sinai South Nassau since then. He recounts the appreciation for Dr. Islam that a patient shared.
“Dr. Islam was praised for his optimism and positive attitude, both of which made the patient feel much more at ease. This patient raved about Dr. Islam’s skill in making a human connection with him, which was very impactful. The patient was so pleased to share that ‘Having Dr. Islam on the team as my doctor made a world of a difference to my wife and me.’”
Dr. Islam explained his care in a way that he and his wife could understand, the patient said, and if they were not clear on any points, Dr. Islam took the time to review.
“The patient described this as ‘over the top’ care, from day one of his stay,” Dr. Wong says.
“We are so appreciative of the compassionate and high-quality care that Dr. Islam provided to this patient and continues to provide for all of his patients. Thank you, Dr. Islam, for the difference you make each and every day!”
Dr. Islam is especially focused on the Mount Sinai value of empathy. “Consciously trying to empathize with others will help anyone to be more understanding and willing to help,” he says. “I try to understand what my patients might be experiencing, and I make it known to them that what they’re feeling is being heard. Building bridges and earnestly listening go a long way toward making someone feel heard, appreciated, and cared for.”