Rany “Ronnie” Williams, an Environmental Services staff member at Mount Sinai Brooklyn, was recently recognized for his outstanding efforts as part of the 2 East team. This unit treats patients with highly complex and resistant infectious diseases, and Ronnie is committed to meeting the unique cleaning requirements of the space.
Ronnie shows the same exceptional care for his colleagues and patients. One of the patients on the unit had end-stage respiratory disease, but when not on an assistive breathing device would try to sing old Frank Sinatra and Tony Bennett songs. When Ronnie was in the room, he would join in singing with her and sway with his mop while she would dance in her chair. Ronnie’s colleagues wanted to honor him for his compassion and going above and beyond his everyday work to show care for a patient at end of life.
Ronnie is clearly dedicated to enhancing the patient experience. “When I was hired as a housekeeper, my goal was to be able to be the best housekeeper and hopefully help patients recover,” he says. “Some of the ways I do so is by talking to patients, sharing a magic trick, or simply cleaning their room to the best of my ability.”