On Friday, March 27, Aimee Feasel, Executive Assistant, Department of Pathology, discovered that the Receiving Department was short-staffed due to an abundance of sick employees. As a result, the loading dock was flooded with packages—with more waiting on trucks nearby. Aimee quickly gathered a team of eight people to help unload and organize the packages. What seemed like an insurmountable challenge was made attainable due to Aimee’s agility and empathy for others. Javier Pagan, Manager of Receiving, was brought to tears by this gesture.
Aimee’s ability to connect with people has allowed her to build a highly reliable network within The Mount Sinai Hospital. Her response on March 27 is a prime example of how she has helped our team overcome obstacles and meet the challenges we have encountered during the COVID-19 crisis, as well as a great display of Mount Sinai’s values.
Mikit Patel, Administrative Manager, Department of Pathology, The Mount Sinai Hospital