Willie Vega, Senior Buyer, The Mount Sinai Hospital, has been a Mount Sinai employee for 42 years, and he epitomizes the meaning of customer service, according to Stefani Rodriguez, Director, Finance, at the hospital. “No task is too big for Willie to handle and own,” she says. “He focuses on the present and provides the end-user community with exceptional service and answers to all of their questions. His commitment never wavers, and we are so thankful for his efforts.”
According to Stefani, Willie earns at least one STAR employee recognition each month—at times multiple ones. Here are a few of the comments praising Willie’s dedication to his work and to Mount Sinai:
“Thanks to William’s due diligence, my staff and department will receive a shipment that was going to an incorrect Mount Sinai location on time. Great work, William. Thank you for being a team player,“ says Leroy Francis, Administrative Director, Cardiology, Mount Sinai Queens.
“Thank you, William, for your assistance with helping out the Patient/Equipment Transport Department. I truly appreciate all your assistance and your dedication,” says Kristy McDonough, Assistant Director Patient/Equipment Transportation, Mount Sinai Queens.
“William deserves recognition for his hard work and ability to assist whenever needed. He is very knowledgeable and professional in his communication. Very effective and a great resource. Thank you, William, for all you do, day in and day out,” says Deborah Mosko, Clinical Program Manager, Employee Health Service, Mount Sinai Health System.
Over his four-decade tenure, Willie has worked in the Emergency Department, Ambulatory Clinic, Patient Accounts, and Surgical Admitting. A veteran of the U.S. Army, Willie explains, “I served our country, and then I decided I wanted to serve patients and my colleagues. Meeting their needs and exceeding expectations is what keeps me going.”