Bernadette Sterling, a 15-year veteran of the Mount Sinai Health System, loves her job in Food Services at Mount Sinai West, where she covers the Obstetrics service, taking meal requests for moms-to-be and new moms. But for Bernadette, her charge is more than delivering a hot meal or making sure allergies are noted and food preferences are met.
“I want these moms to be happy,” she says. “I will ask them if they need anything, and if I have a little extra time, chat with them and get to know them personally or tell them something about me.” A note from a recent patient confirms she excels in her mission. “Ms. Bernadette went above and beyond to make sure my meals were exactly what I needed, even with my food allergies. She is such an amazing person and made my stay the best experience ever.”