Yuriko Higa Fuentes and Mirvjena Polici are Medical Office Specialists from Mount Sinai Heart at Mount Sinai-Union Square have been incredibly adaptable during this challenging time. They were redeployed to help the hospital’s Environmental Services Team keep the hospital clean. This job was and is a highly critical role in keeping employees and patients safe while stopping the spread of COVID-19. They both accepted their new roles with willingness and determination. Yuriko was sick for three weeks and came back with energy and positivity. She came back to a different shift (3pm-11pm) on an inpatient (and unfamiliar) unit, at the frontlines of the virus, with a brand new team, and dove in with compassion. Yuriko said, “I want to make a difference.” Their work is vital to getting us through this crisis safely.