Every year, I’m incredibly inspired by the NYC Marathon. This week, I want to recognize our colleagues who ran, supported the runners, and volunteered in the medical tent.
Click below to watch a marathon montage with your MSBI colleagues who participated.
This week, we honored our Nurse Practitioners who go above and beyond for our patients. These advanced practice registered nurses serve patients all over the Downtown campus in various specialties including cardiology, primary care, addiction treatment, and so many more. They are a critical link in the comprehensive compassionate care we provide.
Click below to scroll through photos of our celebration on Wednesday.
Over the past few weeks, we’ve had the chance to connect with many of you during our appreciation events at Petrie, Union Square, and Chelsea. It brings us so much joy to see you connect and enjoy each other’s company each year.
These events are a small token of gratitude in comparison to what you do for our MSBI community day in and day out. We do this every year to acknowledge:
You deserve a party, and so much more. Thanks for all you do.
? Click on a photo below to zoom in.
Last week at the Spirit of Compassion Awards Ceremony we honored members of our MSBI family who exemplify our values and exhibit unyielding empathy. I’d like to recognize our winners today.
Karen Vivo, LPN, is the Program Coordinator for our Family Planning unit, and she won the Spirit of Compassion Award. Hearing her colleagues speak about her personal and professional growth was incredibly inspiring. She has been with her tight-knit team for most of her career, and they are an amazing group that provides support to some of our most emotionally vulnerable patients. Her colleagues spoke about her unwavering empathy and the way she brings calm to her patients and her team.
Garry Resnick, our Director of Security, won one of the Care and Compassion Awards. It is an absolute honor and joy to work with Garry daily. He gracefully builds lasting relationships with colleagues across the organization, and these connections keep us strong and safe. He exemplifies being a team player and gives his all with a smile every single day.
Nancy Bourque, LCSW, serves our cancer patients at The Blavatnik Family-Chelsea Medical Center at Mount Sinai. She won one of our Care and Compassion Awards for her unwavering empathy and dedication. Here’s what Diane Serra had to say about Nancy:
“She has deep insight and excellent communication skills which support many of the patients going from a state of turmoil to a sense of empowerment.”
Lastly, we initiated a new award: The Care and Compassion Team Award. It’s no surprise that we honored our ALS-Certified Center of Excellence Team with this award. They provide holistic, compassionate, interdisciplinary care to some of our most complicated patients. You can read more about them here.
This week we celebrate our employees in Pharmacy! I’d like to recognize the vital roles of pharmacists as members of our multidisciplinary patient care teams. They provide our patients with all their medications with an incredible degree of precision. And they do so much more! They round with the interdisciplinary teams on the units, help lead our Antimicrobial Stewardship Program, and are exceptional educators and champions for patient and medication safety. We are also grateful for all of our incredible pharmacy technicians for their invaluable support and contributions throughout the year. Together our pharmacists and pharmacy technicians are an absolutely vital component of our care delivery system.
The pharmacy has many initiatives to help ease the transition from inpatient to outpatient care. For instance, our “Transitions of Care” pharmacists consult patients who have COPD and heart failure on their medications in between doctor visits or before and after they are discharged.
Click below to see photos of our pharmacists.
We are fortunate to have pharmacists that are integrated into patient care throughout our Downtown network.
Thanks to our wonderful pharmacists and pharmacy technicians for taking such great care of our patients and giving us the knowledge to do the same.
This week we also celebrated Infection Prevention Week and Spiritual Care Week. Visit our Instagram page to celebrate these wonderful team members as well!
For Case Management week, I’d like to recognize our Case Managers who persist against all odds in getting our patients what they need. Our Case Managers must consider so many things when working with a patient: care plans and clinical needs, insurance challenges, our beds and services, home environments, the availability of other institutions, and many other situational complications. At the same time, they are also a part of the team that helps ensure that the hospital is reimbursed for the care we provide. They are balancing many responsibilities to ensure the patients at MSBI have an excellent hospital experience and a safe plan of care once discharged.
“We juggle a lot of tasks that are all time-sensitive,” says Mary Sanabria, RN.
Jacqueline Johnson says, “It’s rewarding when we get to help our patients heal through interdisciplinary teamwork. For example, we see our patients benefit from spiritual care or music therapy.”
Jemma Innis agrees. “We rejoice when our patients get better and back into their community safely,” she says.
Our Case Managers experienced a challenge earlier this year, like many of our other colleagues, when we switched to a non-geographic medical, social work, and case management care model. They were instrumental in voicing their ideas about the change and remained patient and flexible while we all worked out the details together. This wasn’t an easy change, but our patients and our hospital are already better for it. With their help and many others, we’ve reduced wait times for available beds.
The Case Managers are dedicated nurses with years of experience in every area of medicine, psychiatry, and surgery. Our team is made up of nurses with 10-40 years of experience at MSBI.
This week they celebrated with a Chi cart visit, a mindfulness session, and a luncheon on Thursday.
I’m so grateful for this incredible group of MSBI colleagues who keep our patients safe and moving forward.