Updated on Jun 30, 2022 | Downtown, MSBI
Our community depends on us 24/7, rain, shine, or snow. Yesterday, many of you went to great lengths to get here in the snow storm. Many of you also put in extra hours to ensure that our patients remained safe. I can’t thank you enough for being there for your patients. Here are some pictures of our staff across many of our locations who braved the storm yesterday.
You always go the extra mile to deliver great patient care, but what amazes me even more is how you all take care of each other. Our chef and kitchen staff prepared two meals for employees on top of everything else they do for patients. The tamales were delicious and the company kept us warm. Our patient care services, EVS, and transformation teams made sure that MSBI employees had a place to sleep if they couldn’t get home or they worked extra hours. Our engineering team worked around the clock to keep us warm and safe. Thank you all for taking care of your colleagues.
Updated on Jun 30, 2022 | Downtown
As the year ends, I wanted to simply say: thank you!
Despite all of the challenges we faced this year, by working and sticking together we have been amazingly successful. Our hospital is busy and our ambulatory practices are growing. Our infection rates are astonishingly low and our patients have never been safer. Construction of the new hospital is underway, and our plans for the new hospital are expanding.
You’ve all done an amazing job.
Today, I want to recognize the professional billers located at 42nd Street and the staff in Patient Financial Services located at Water Street. We don’t often get to see them because they work in midtown and downtown. They work in a very complicated regulatory environment that requires them to constantly learn new rules and ways of doing business. They successfully manage a high volume of work under very demanding time requirements. And most importantly: they make sure that we get paid for the great care that you deliver every day. Please scroll down below to see all of the photos!
I’m deeply grateful for your hard work and cheerfulness. I love coming to work every day and being a part of this amazing MSBI community.
Have a great holiday weekend, and stay warm!
From Patient Financial Services (left to right): – Christopher Figueroa, Kendrea Fraser, Kareen Patterson-Hudson, Miguel Gil
Patient Financial Services (left to right): Jaime DelaCruz, Edna Rodriguez, Cameron Church, Ashley Burgos, Carmen Mieles, Kofi Bomfu, Michelle Smith
Patient Financial Services (left to right): Roxanne Simpson, Anila Xhixhabesi, Ashley Davis, Margaret Mehl, Hope Jackson, Doris Vidal, Christi Tran
From 42nd Street (left to right): Johnnie Graham, Gayrleen Friedman, Aneta Fenton, Nirmala Basdeo, Judy John, Yaskana Ruiz, Iris Morales, Karen Steidl, Lizlibeth Oliveras, Sharda Neeromanie Budhan, and Aon Barrett
Pictured below from 42nd Street (left to right) are: Omotayo Soyemi, Nirmala Basdeo, Miguel Torres, Melisaa Borges, Tyese Waiters, Jesus Ferrer, Lucy Collado, Anna Olivo, Chepel Cromer, Iris Morales, Aneta Fenton, and Roseanne Nardi.
Updated on Jun 30, 2022 | Downtown
It’s clear that the holidays are here at MSBI. Our units and locations are fully decked with cheer. Thank you for taking the time to bring joy to your patients and each other. It’s so important to lift our patients up during this time of year.
I hope you all are enjoying the holidays so far and find some time to spend with loved ones over the next few days.
Updated on Jun 30, 2022 | Downtown
This week I have a small, but very important ask of you.
You’ve been doing an incredible job of taking care of our patients, and I am eternally grateful. We want to continue on this path of improving the patient experience, and the entire system is beginning to dive deep into this work. To start this process, we need you to fill out a survey that will help us learn where to focus and how we can support you better.
It’s so important to me that we hear from every single one of you—IT, EHS, patient care services, risk management, EVS, voluntary physicians, and everyone else. Even if you don’t come into direct contact with patients, our patients are affected by your work. The survey is open until December 22.
Thanks to those who attended our survey kickoff event!
Updated on Jun 30, 2022 | Downtown
You may have seen some of the faces below at our entrances in the past week to help us enforce badging and flu vaccination requirements. Please stop and say hello and thank you.
Our security team members, infection prevention colleagues, and many others are working so hard and keeping the flu risk away from us and our patients is so important. I’m thankful for their dedication.
I’m also grateful to each of you who has been kind to them as they ask you to show your ID and about your flu vaccination status. This can be a thankless task and, fortunately, many of you recognize their efforts and treat them with kindness. I cannot thank you enough.
Updated on Jun 30, 2022 | Downtown
Stuy Town team members from left to right: Randie Graves, medical assistant; Loriza Almodovar, medical assistant; Yvonne Sand, radiologic technician; Elizabeth Choi, MD; Ann Kokinda, practice manager; Freddy Verzosa, MD.
This Monday, we opened our brand new Stuyvesant Town practice at 518 East 20th Street. This practice will be a great addition to our ambulatory network. The practice began seeing patients on Tuesday and many neighbors have already stopped in to say hello, welcome them to the community, and make appointments.
We are excited to welcome several new members to our Downtown family at this practice. Dr. Elizabeth Choi and Dr. Freddy Verzosa will be our primary care physicians focusing on preventative care and family medicine. Dr. Johnny Arnouk will provide orthopedic services and we look forward to eventually growing the practice to include podiatry and dermatology. Check out the team in their beautiful new space.
It’s so wonderful to have new members on our team, and it’s also wonderful to welcome some of our family back into the MSBI world.
This fall, we were thrilled to welcome back Jacob Otabor, one of our nurses in the ED. He started at BI as an X-ray tech in 2005 and became an ED nurse in June 2010. He found his way back to MSBI in September. When asked why he came back, he said:
“MSBI is a home. When I came back here, I was glad to be back to sanity and to a place where I am recognized as a human being. There is a loving and caring you get here that you can’t get at other places.”
Welcome back, Jacob. We are so happy you’ve come home.
