Devell Perdue and Chloe Crawford manage “backline” IT for Neurosurgery and Neurology system-wide. In a matter of weeks, they set up MyChart and Zoom video visits for all neurosurgery physicians and many neurologists; enabled remote VPN access for staff to continue to work at home; implemented Microsoft Teams to streamline communications; and launched Zoom accounts for teleconferencing for small meetings and large-scale grand rounds (having over 400 registrants).
Additionally, both Devell and Chloe are on-site several days a week and available 24/7 to troubleshoot any tech issues that come up for our teams. Neurosurgery and Neurology are still up and running, and doing so much more, thanks to them.
Jillian Beroza, Associate Director, Communications and Marketing, Neurosurgery