Chelsea Team Goes the Extra Mile in a Snowstorm
The snow was beginning to come down heavily one afternoon last winter, as the clinical care team at Mount Sinai Chelsea was preparing to discharge an elderly patient who, that morning, had undergone treatment requiring anesthesia. The woman called her family members...
A Poem of Thanks
Caroline Brown, a Certified Procedural Coder, at 42nd Street, has helped many patients solve their billing problems during her almost 30-year career at the Mount Sinai Health System. But one situation, in particular, will always stand out for her. In 2016, patient...
Pramod Sinha, MRI technologist, and Linda C. Smith, MSN, RN: The Mount Sinai Hospital
MRI technologist Pramod Sinha’s formula for enabling patients to feel calm while undergoing an MRI (magnetic resonance imaging) at The Mount Sinai Hospital, includes speaking in a soothing tone of voice, listening to patients’ needs, and “moving at the patient’s pace...