Quiet Games at Union Square
James McIntosh attends to Mount Sinai’s youngest patients and their families as a Patient Ambassador in the Department of Pediatrics at Mount Sinai Union Square. Serving them was uppermost in his mind when he noticed that the pediatric waiting area had only a fish...
Chelsea Team Goes the Extra Mile in a Snowstorm
The snow was beginning to come down heavily one afternoon last winter, as the clinical care team at Mount Sinai Chelsea was preparing to discharge an elderly patient who, that morning, had undergone treatment requiring anesthesia. The woman called her family members...
A Poem of Thanks
Caroline Brown, a Certified Procedural Coder, at 42nd Street, has helped many patients solve their billing problems during her almost 30-year career at the Mount Sinai Health System. But one situation, in particular, will always stand out for her. In 2016, patient...