Brooklyn Team Draws Praise
After returning home from her stay at Mount Sinai Brooklyn, first in the Emergency Department and then at One North, a 35-bed medicine and telemetry unit at Mount Sinai Brooklyn, patient Enita N. Johnson mailed a letter of thanks to the staff, citing the “excellent...
Concern for Patients at Water Street
Patient Accounts Supervisor Jessica Deleon moved quickly. She wanted to help a Mount Sinai Health System patient get all of her paperwork in order so she could proceed with a cardiovascular procedure the next day. There were a couple of challenges, however. The...
Quiet Games at Union Square
James McIntosh attends to Mount Sinai’s youngest patients and their families as a Patient Ambassador in the Department of Pediatrics at Mount Sinai Union Square. Serving them was uppermost in his mind when he noticed that the pediatric waiting area had only a fish...