Town Hall Meetings Offer Update on the Patient Experience Initiative
Town Hall meetings held throughout the Mount Sinai Health System this fall provided faculty and staff with updates on the systemwide Patient Experience iniiative. Hospital presidents and leaders emphasized Mount Sinai’s core values of safety, agility,...
A “Priceless” Bond Formed in Chelsea
“The value of receiving care from a warm, understanding medical provider is priceless,” says oncology patient Nena Rudy. Recently, the bond between patient and medical provider was reinforced when Nena presented Kesha Bright, RN, an oncology...
The “Best in Brooklyn” in 2018
Ruth Mermelstein is everyone’s special volunteer at Mount Sinai Brooklyn, where she visits up to 80 patients a day on Mondays and Thursdays, helping to accommodate requests, facilitate communications, and put smiles on patients’ faces. On one...