Andre Cooper, left, and Rafael Miranda
Andre Cooper and Rafael Miranda were the first transporters at Mount Sinai Morningside to take a COVID-19 patient under investigation (PUI) from the Emergency Department to an in-patient unit. It was a very scary time at the onset of the pandemic, and these two fearless individuals volunteered to perform a task that we had only begun to figure out. Rafael displayed AGILITY, when he asked for a disposable razor and without hesitation shaved off his facial hair in order to be fitted for the N-95 mask for this transport. Andre and Rafael both displayed EMPATHY, and showed great compassion while still feeling a lot of uncertainty about how the virus spreads. They engaged and reassured the patient and treated her just as they treat every other patient. This was the ultimate display of TEAMWORK, because they worked together with clinical staff to safely and quickly transport the patient during a very stressful time at the hospital. Their actions are beyond commendable.
Submitted by
Ruby Guzman
Director, Transport Department
Mount Sinai Morningside
Transporter team members at Mount Sinai Morningside.