This week I want to take the time to honor our security guards who keep our community safe every day. They’ve been key partners in helping us improve safety and care for our communities at Petrie, Union Square, and the Blavatnik Center over the last few years. They provide a warm and welcoming presence along with our concierges, as people enter the buildings.
What amazes me most about this team is their consistent expertise and grace under pressure. Our security guards frequently connect with our most challenging patients and visitors when those patients and visitors are under stress and not at their best. They are expert communicators and calmers who know just what to say and what to do to deescalate potentially dangerous situations. I am awed and humbled by their ability, and I learn from them every day.
They also ensure that everyone who enters the hospital belongs here. They spend time surveying our facility even in the areas that are no longer occupied; they’ve been integral to keeping us safe during so much transformation. I’m thankful for the education they’ve given us so we can contribute to a safer environment as well.
They do all of this with grace, and they often put in extra hours to make it happen.
Just before the holidays, we got together to recognize them for their incredible contributions to our community. You can see photos below, including a collage of our team at Chelsea.
Last year we also celebrated our Director of Security, Garry Resnick, during our Wholeness of Life and Care and Compassion awards. You can read about him and that incredible group here.
Lastly, I want to acknowledge that so many of our security guards have been here for more than 20 years. They are all such valued members of our family.