I am incredibly impressed with the teamwork at Chelsea. Recently I heard a wonderful example of how everyone works together there to welcome and care for our patients – every step of the way.
During a recent snow storm, there was an older patient who came to Chelsea for a treatment requiring anesthesia. Because of the storm, she had nobody to escort her home. A small army jumped in to help. Viletha Small Clarke and Vishal Gupta reached out to many of the patient’s friends and family members. Nancy Bourque called every transportation company and community service she knew, and eventually helped secure a cab for the patient. With transportation secured there was still no family member or friend available to escort her home and, post anesthesia, it was not safe to send her off by herself. Catherine Cadore kindly offered to escort the patient all the way up to her Harlem home. With this incredible teamwork and generosity, the patient was able to have a safe procedure and a safe trip back home.
From left to right: Vishal Gupta, MD; Audrey Saitta, MD; Christopher Devick, MS DABR: Denise Kraemer, RTT; Michael Gordon; Nancy Bourque, LCSW; Chelsea Wisotsky, RD; Viletha Small-Clarke, NP; Catherine Cadore, RN, MSN; Vianney Mena, RN.
Likewise, we have numerous examples of the pharmacy team at Chelsea going the extra mile to support patients and colleagues.
Chelsea Pharmacy team, from left to right: Thomas Kokulo, RPh; Keyla De La Cuadra, MA; Erna Felipe, RN; Paul Dantas, PharmD; Sheila Pierre, RPh; Philip Villasurda RPh; Yolanda Rodriguez, RPh, Manager.